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      Adventist HealthCare Germantown Emergency Center

      ( 182 Reviews )

      Adventist HealthCare Germantown Emergency Center
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      Hours

      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      2.6 - (182 reviews)
      64
      6
      8
      8
      96
      Read Our 182 Reviews

      Chamber Rating

      2.6 - (182 reviews)
      64
      6
      8
      8
      96
      › ‹
      • Hinda Al-Awar

        I arrived at the hospital by ambulance . I had severe abdominal pains as a result of diverticulitis. The two nurses were so caring and professional. Dr. Roy sat with me and he gave me details of my condition and what to do when I would get home. He was kind caring and professional.
        Mar 11th, 2024

      • Alicia Corrine

        I 10/10 do not recommend this place. I went here and never was asked what prescription I take or if I have any medical conditions. I saw 1 person maybe once every hour. This hospital is DIRTY. And the staff isnt nice.
        Mar 5th, 2024

      • Max BORISOV

        My friend almost died because of their misdiagnosis, ended up going to a different hospital in an ambulance after discharge. Stay away like the plague
        Mar 4th, 2024

      • Alaa AlKindi

        So Long wait and no much patients.
        Mar 2nd, 2024

      • Gina Love

        Several things: 1. No proper intake upon arriving. They have you sit and wait before asking what is wrong with you. That is not how triage should be done in an emergency room. I sat there for about an 1hr before someone at the front desk gathered my information. At the time there were only 2 patients in the lobby. It seemed more of a clinic than actual ER. 2. Attitude of intake nurse who did vital signs was very non chalant and uncaring. 3. I was in excruciating pain for hours and had to voice this several times during the wait to be put in a room. The ER was not packed at all keep that in mind. 4. The nurse assigned to me was very short in her words and showed no empathy. There were two other nurses there during the duration of my stay that seemed very polite on the other hand. 5. After a few tests, the doctor discharged me without any diagnosis or prescriptions for pain management and my symptoms!! There were so many things wrong with the entire visit and the demeanor from particular staff that seemed PREJUDICED. I left feeling even more sick after leaving. I now have to choose between going back to the ER or just staying home and muscling through the pain and hoping it is a bug that will pass. I recommend going with someone if you can who vouch for you.
        Feb 27th, 2024

      Read Our 182 Reviews

      About
      Adventist HealthCare Germantown Emergency Center

      Adventist HealthCare Germantown Emergency Center is located at 19731 Germantown Rd in Germantown, Maryland 20874. Adventist HealthCare Germantown Emergency Center can be contacted via phone at 301-444-8000 for pricing, hours and directions.

      Contact Info

      •   301-444-8000

      Questions & Answers

      Q What is the phone number for Adventist HealthCare Germantown Emergency Center?

      A The phone number for Adventist HealthCare Germantown Emergency Center is: 301-444-8000.

      Q Where is Adventist HealthCare Germantown Emergency Center located?

      A Adventist HealthCare Germantown Emergency Center is located at 19731 Germantown Rd, Germantown, MD 20874

      Q What is the internet address for Adventist HealthCare Germantown Emergency Center?

      A The website (URL) for Adventist HealthCare Germantown Emergency Center is: https://www.adventisthealthcare.com/locations/profile/germantown-emergency-center/?utm_source=local-listing&utm_medium=organic&utm_campaign=website-link

      Q What days are Adventist HealthCare Germantown Emergency Center open?

      A Adventist HealthCare Germantown Emergency Center is open:
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours
      Wednesday: 24 Hours
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours

      Q How is Adventist HealthCare Germantown Emergency Center rated?

      A Adventist HealthCare Germantown Emergency Center has a 2.6 Star Rating from 182 reviewers.

      Hours

      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours

      Related Categories

      Ratings and Reviews
      Adventist HealthCare Germantown Emergency Center

      Overall Rating

      Overall Rating
      ( 182 Reviews )
      64
      6
      8
      8
      96
      Write a Review

      Hinda Al-Awar on Google

      image I arrived at the hospital by ambulance . I had severe abdominal pains as a result of diverticulitis. The two nurses were so caring and professional. Dr. Roy sat with me and he gave me details of my condition and what to do when I would get home. He was kind caring and professional.

      Business Response on Google Mar 9th, 2024
      Hinda, thank you for sharing your experience with us! We are glad to hear that our team provided you with compassionate and professional care during your visit. Your well-being is our top priority, and we are here to support you every step of the way. Wishing you a speedy recovery, and please don't hesitate to reach out if you need further assistance.

      Alicia Corrine on Google

      image I 10/10 do not recommend this place. I went here and never was asked what prescription I take or if I have any medical conditions. I saw 1 person maybe once every hour. This hospital is DIRTY. And the staff isnt nice.

      Business Response on Google Feb 15th, 2024
      Alicia, Thank you for sharing your experience with us. We value all feedback as it helps us improve our services. We understand how important it is to feel cared for and attended to during your time with us, and we apologize if your expectations were not met. We take these matters seriously and encourage you to reach out to our Patient Relations team at 240-826-6513 to discuss your experience further. Your insights are invaluable to us as we strive to provide the best possible care to all of our patients.

      Max BORISOV on Google

      image My friend almost died because of their misdiagnosis, ended up going to a different hospital in an ambulance after discharge. Stay away like the plague

      Business Response on Google Feb 19th, 2024
      Max, Thank you for sharing your concerns with us. It's important for us to address feedback, particularly when it involves matters of health and patient care. It appears from your review that you were not the patient directly involved in this situation. However, we encourage you or your friend to reach out to our Patient Relations department at 240-826-6513. They are equipped to address any issues or grievances regarding patient care and experiences.

      Alaa AlKindi on Google

      image So Long wait and no much patients.

      Business Response on Google Feb 10th, 2024
      Thank you for sharing your feedback regarding your recent visit. We understand that wait times can be frustrating and inconvenient. We strive to provide efficient and timely care to all of our patients, and we regret that we did not meet your expectations.If you would like to provide additional feedback, please contact our patient relations department at 240-826-6513. Our team is here to address any questions or issues you may have.

      Gina Love on Google

      image Several things: 1. No proper intake upon arriving. They have you sit and wait before asking what is wrong with you. That is not how triage should be done in an emergency room. I sat there for about an 1hr before someone at the front desk gathered my information. At the time there were only 2 patients in the lobby. It seemed more of a clinic than actual ER.
      2. Attitude of intake nurse who did vital signs was very non chalant and uncaring.
      3. I was in excruciating pain for hours and had to voice this several times during the wait to be put in a room. The ER was not packed at all keep that in mind.
      4. The nurse assigned to me was very short in her words and showed no empathy. There were two other nurses there during the duration of my stay that seemed very polite on the other hand.
      5. After a few tests, the doctor discharged me without any diagnosis or prescriptions for pain management and my symptoms!! There were so many things wrong with the entire visit and the demeanor from particular staff that seemed PREJUDICED. I left feeling even more sick after leaving. I now have to choose between going back to the ER or just staying home and muscling through the pain and hoping it is a bug that will pass. I recommend going with someone if you can who vouch for you.

      Business Response on Google Feb 23rd, 2024
      Gina, Thank you for taking the time to share your review with us. We sincerely appreciate your feedback and would like to hear more about the your experience during your recent visit. At your convenience, kindly reach out to our Patient Relations team at 240-826-6513.
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      Overall Rating

      Overall Rating
      ( 182 Reviews )
      64
      6
      8
      8
      96

      Write a Review

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