Rainbow Restoration of Rockville

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Jun 5th, 2023

Rainbow Remediation of Rockville professionally managed our basement water damage, mold presence and rebuild project in late 2021- mid- 2022. The assessment process was thorough and the team was experienced and professional. With Vitali at the helm, communication was always timely, highly responsive and clear. He coordinated with our insurance company and was helpful in facilitating bringing onboard experts such as Industrial Hygienist and kitchen remodeling vendors. His team , especially a shout out to Sergei ( mold remediation assessment/ water damage assessment), and Edgar, for the basement rebuild, were excellent. Mostly, I trusted Vitali to listen carefully to our concerns, act on them effectively and always communicate with us clearly and very responsively. It made a disruptive, unpleasant homeowner experience much more tolerable knowing we had Vitali, Edgar and rest of team responsibly working for us. During Covid times, safety precautions were respected. During quarantine, supply chain issues and labor shortages impacted our project ( as it did ALL home projects). Essentially, one man, one stellar man re- built our basement ( Edgar), but it took longer to complete our job due to this factor. Painters were available but rarely did Edgar have an assistant(s). One other area to improve: Contents removed from basement, remediated, and boxed for storage were highly disorganized, random in its organization within boxes. When items/ contents were returned at completion of job, Getting unpacked was unnecessarily difficult due to the lack of organization of packed boxes. Our overarching experiences with Rainbow Remediation of Rockville were exemplary. Very transparent in business/ financial/ and Remediation/ remodeling aspects. Extremely helpful and supportive in helping us navigate this complicated process as homeowners. Team was professional and available to answer our questions and to guide us throughout this process. I have already recommended them to friends and neighbors. Hire them without hesitation. You can be confident you will be well taken care of! Carin Cooper Services: Mold damage restoration, Flooring, Mold mitigation, Mold cleaning, Painting, Water damage-related cleanup & repair, Remodeling, Mold inspection, Mold remediation, Water damage-related mold removal
Jan 1st, 2023

Services: Water removal, Water damage-related cleanup & repair, Flood restoration Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Dec 29th, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness
Dec 17th, 2022

Positive: Professionalism, Punctuality, Quality, Responsiveness Services: Flooring, Flood cleanup, Water removal, Painting, Water damage-related cleanup & repair, Remodeling, Flood restoration, Water damage-related mold removal
Dec 14th, 2022