Farmers Insurance - Joshua Fitzpatrick

Absolutely terrible experience working with Farmers. This agent never answers the phone, does not call back, and even corporate cant get through to him! 100% unadulterated bad business
Jun 11th, 2023

Joshua and his team are excellent. I came from out of state and needed homeowners and auto insurance. They were able to put together the best deal and were very friendly which I can not say about other large insurance companies that I spoke with. I am a very happy client with Farmer's Insurance and the Joshua Fitzpatrick Agency and will be for years to come!
Jun 19th, 2022

Thanks so much Doreen and Joshua. You have demonstrated over and over again your excellent customer service and professionalism. I really enjoy working with you.
May 14th, 2022

Joshua and the staffs are very friendly, professional and very attentive. I get quick responses every time I contact them. I save a lot of money with them. I also got some good advice and assistance from Josh when I tried to buy my Townhouse 6 years ago. Now since I have excellent credit score every one is trying to get me to switch my home and Auto insurances, I turned them down. I value my friendship , great services from the Farmers insurance more than saving a few bucks. I love Farmers insurance
May 1st, 2022

Extremely unprofessional and greedy to his own personal benefit. He does not really care if you get insured and/or stay insured. All he cares about is to sell you his financial service and will use every single way he knows off to find out what is in your bank account. I found out about Josh a few years ago when I was shopping around for home/auto insurance. Before I signed up with him, he was extremely responsive and super quick to reply to my emails. He even gave me his personal phone number and told me that I can contact him whenever needed. After I switched over to Farmers, for first 3 months he kept fishing, trying to get me to sign up for his financial services. I told him off the bat that I am looking for insurance only, and that I do not need financial services. But he kept trying. Got me signed up for Umbrella Insurance and the first thing he said was "I would like to know how much savings you have so that I could make sure that you have the right coverage." He sent me a spreadsheet asking me for all of my account balances, including my 401K. I actually fell for it for a second, but then I checked around I found out that I am not required to give him any of that information, so I started ignoring his requests. Fast forward to last month. I got an email from one of his associate to remind me that I have an upcoming auto renewal. They always sent me an email reminder about 6 weeks before I was up for renewal. I got the bill and noticed that my auto insurance went up on my 6 and 7 years old car, with zero claims. So I started shopping around to see if I can get a cheaper insurance. To my surprise, ALL of the insurance companies were offering me at the very least 50% cheaper auto-insurance, compared to Farmers. And those companies include Geico, Progressive, All-State, StateFarm and Liberty Mutual. So, when I found that Farmers was over charging me like crazy (1350 for 2 cars vs 540 for 2 with my current insurer), I reached out to Josh's associate, Doreen Karamaga, and asked her the process of cancelling my account with Farmers. It has been exactly a month since I sent her my first email and still there is no response. I reached out to her twice and then added Josh to another 2 emails sent Doreen. So in total, I sent 4 emails to Doreen, and 2 to Josh, and I have yet to hear back from either one of them. I ended up going to Farmers competitors anyways, but I had to call Farmer's 800 number to cancel my accounts, since Josh could not be bothered to even respond. All in all, based on the way Josh handled all this, I will never be recommending Josh to anyone. My personal experience was less than stellar with him. --- Cross posted on a few other sites ---
Feb 14th, 2022