Shell

Elizabeth Cho _{on Google}

Nov 28th, 2023

BE CAREFUL WHEN YOU DRIVE IN!! Their roads are horrendous and it caused damage to the underside of my car. I've been battling for weeks now to get someone to respond to me on reimbursing the damages. The station manager has not responded to any escalation requests by Shell headquarters and I'm at my wit's end.
One of the covers in the ground for the gas was NOT secured and surrounded by broken asphalt, it's very dangerous.
The noise it made was so loud everyone that was pumping for gas turned their heads to see what the noise was from! The cashier witnessed the whole thing as she was outside sweeping.
I got out and asked her to put up a hazard sign because someone could seriously get hurt and she turned right around to go inside and ignored me. She was very unhelpful to the point where I had to get the police involved because she refused to give me any contact information for the station manager which I understand they're trained not to, but still, is there no protocols for when accidents happen onsite??
UPDATE: I finally was able to get in touch with the right people and was properly reimbursed for the damages to my car. I'm updating to 3 stars and knocking off 2 due to the amount of stress I went through when I was just trying to fill up my car with gas.

Giovanni Luca Ciampaglia _{on Google}

Nov 21st, 2023

The battery light on my car went on while I was driving on the interstate and the engine started sputtering. Turns out the alternator was not working properly and the car was running off the battery. I was able to pull in and had the alternator replaced in less than two hours. Very efficient and professional!

Stephen Yune _{on Google}

Nov 17th, 2023

Utilized this mechanic in my neighborhood several times to have work done on my three cars. He put synthetic oil on one car that is not designed for it, and didn't clean up the under carriage properly that oil leaked on to my garage floor. He did oil change on another car. After the oil change he didn't put the undercarriage back properly that it partially fell off while driving. I asked him to put it back properly the next day, he charged me $20. I had two more negative experiences with this mechanic that made me question his ethics and quality of work. I do not recommend this place.

Charles-Stephen Laubhouet _{on Google}

Sep 7th, 2023

Its a gas station like every other, however it tends to be more affordable due to its heavy traffic area.