Castro Electrical Services

Paul, the owner of Castro Electrical services is exceptionally customer oriented. His crew is professional. and does a very good job. Castro replaced ceiling lights after nearly 3 months without any issues. I am very pleased with the company and highly recommend.
Feb 25th, 2024

On the morning of March 11, 2024, I had the pleasure of meeting Electrician Andrew and Sheriff with Castro Electric Services. Prior to hiring this company, I had countless misfortunes of employing license companies to perform the job of installing several 3-way switches and a 4-way switch. Only those close to me know the tears that I've cried before finding this company. Therefore, I'd like to express my deepest gratitude to this team!!! I must say Andrew was the brains behind fixing my problem!!! He was extremely frustrated with the way the previous electricians left the job, but determined to correct the problem. Words can't express my gratitude to him. Whereas, it was Sheriff's first day on the job, he pretty much was there to observe and take notes, however his customer service was beyond exceptional. He was extremely polite, professional and personable, and kept me informed of the progress, all of which was important for me, given that I dealt with bad attitudes, unprofessionalism in incompetence in the pass. I would be remised, if I didn't acknowledge Michael, the person who scheduled my appointment. My call was taken promptly, I wasn't put on hold for any great deal of time and he listen to my concern and assured me that he would send a qualified electrian to my home. When I called back with additional questions pertaining to another possible issue Michael returned the call within minutes. I have since received a quote for that job and will be scheduling them to come out to address that issue within a few weeks. I have since deleted all other electrical companies from my contact list, and Castro Electrical Services is the only company that I will call and refer to others moving forward.
Mar 13th, 2024

The insurance company for the condominium where I live required over 500 owners of individual apartments to replace their electrical boxes this year as a condition of renewing the condominiums insurance policy next year. As part of the replacement, many owners had to move their electrical boxes in order to get a county permit for the replacement because the original electrical box location did not meet current electrical codes. We first called an electrical company who has done work for us in the past and they said that we would have to have kitchen cabinets taken off the wall before they could move and replace our electrical box. We then called Castro, who were recommended by many other residents of our building who had already had their electrical boxes moved and replaced, and they gave us an estimate that was significantly lower than the first contractor we talked to and that did not require us to remove cabinets from the wall. We signed a contract with Castro, they showed up as scheduled, ran the wires to move our electrical box location without removing any cabinets from the wall, and our new electrical box passed county permit inspection. Based upon this experience, I would definitely use Castro Electric again and I strongly recommend them to anyone who needs an electrician.
Mar 5th, 2024

I reached out to Castro Electrical Services (CES) when I was having some acute electrical issues in my home (Feb 2024). This is a local, family-owned business- something that really resonates with me, so I wanted to give them a chance and they didn't let me down! CES was responsive and able to help me in a timeframe that was very helpful! I submitted a request for service online late at night when my issues started (they have an emergency number, but I didn't need to use that) and I received a text that night asking me to send any more details, pics, etc about my problem via text. We communicated more by text the following day and I was able to speak with Paul Castro so I could understand the process, possible costs and to be sure I had communicated my concerns through text clearly. On the day of service, the service tech (Shawn) arrived promptly, was very professional, did repairs/work very efficiently and quickly and explained everything very clearly. In my naivete, there were things that I thought would need to be done, but he gave me an honest assessment and only did what was necessary. Another company might have pushed through and taken advantage of my ignorance just to make more money, even if the work wasn't necessary. In the end, some of the work involved replacing light switch, wall outlet, and light fixture. Everything was done at a very reasonable price, too! Honestly, this was the best experience I've had in ages. I can't recommend them highly enough. I'm so lucky CES is in my area. I plan to use them for all of my electrical needs!
Mar 4th, 2024

I had a electrical panel relocation in my unit and was impressed with Rudy, everyone involved, and the whole process. I was very impressed with your team, and especially Rudy who was so knowledgeable and provided the absolute best option with the least amount of disruption. He was professional, polite, patient and both he and Edgar worked very hard to accomplish this difficult task. They did not even take a break, and when it was all completed, they made sure to leave the space as clean as possible.
Feb 15th, 2024