MesmerEyez Lashes & Aesthetics

MesmerEyez Lashes & Aesthetics
  • 18310 Montgomery Village Ave
    Gaithersburg, MD 20879
  •   240-756-5841

Hours

Wednesday:
Closed
Thursday:
10:00 AM - 4:00 PM
Friday:
10:00 AM - 4:00 PM
Saturday:
10:00 AM - 1:00 PM
Sunday:
Closed
Monday:
Closed
Tuesday:
10:00 AM - 4:00 PM

Chamber Rating

4.9 - (64 reviews)
61
1
0
1
1
Read Our 64 Reviews

Chamber Rating

4.9 - (64 reviews)
61
1
0
1
1
  • Amanda Green

    Absolutely loved my classic set. Looked so natural and was exactly what I asked for. Would recommend to all!! Will definitely be back!
    Jan 17th, 2024

  • Denise reddix

    I liked Arne. However, her customer service is terrible. First time visiting her, she left me waiting in the building lobby for 30min before coming to greet me. 3rd appointment, she never showed up. She had the lady who work in the salon to call me later that evening. To top it off, I had to literally asked for my deposit refund about 5 times. She never called to apologize for not showing up and gave me a hard time refunding me. Arnea does nice work but poor customer service. I take customer service seriously. Service: Eyebrow beautification
    Aug 14th, 2023

  • Solmayra Leija

    I absolutely love this place! Arne is amazing! So professional and friendly. She really loves what she does and it totally shows. She treats you just like a best friend or a sister. I feel at home coming to MesmerEyez. And I get so excited when its time to come back for my wax. I love her because she literally takes her time and makes sure she gets every single hair and makes sure you smooth smooth baby. Before Arne I went to other places and had such a terrible experience where they left me Patchy or didnt get every hair and rushed the appointment. Ever since I met Arne I havent gone anywhere else. She is totally worth it every single penny. She is the sweetest. Ladies just do it ! I promise you wont regret it. Service: Brazilian waxing
    Mar 12th, 2023

  • essa hlontor

    First time here. I invested in my eyebrows because after being in a car accident years ago, I have scarring which makes my brows uneven and patchy. The owner explained the process. Her workspace was inviting and clean. Shes wears a mask during the entire process (who wants someone breathing in their eye for 2 hours anyway). She did not give me the extra arched (always surprised) look; instead she followed my natural arch. Honestly, it was not a painless process, she used lidocaine gel which made the pain 5/10 at most. I also was not there but some 2 hours for microshading. AND she has snacks and drinks. I would recommend Arne. Be prepared to sign some documents on education prior to starting the process. She also provides goodies to maintain your brows for the next few weeks until the retouch. First photo upclose is day 1 and 2nd photo is week 8
    Feb 14th, 2023

  • shannan martin

    I literally had the BEST experience with Arne!! She is very gifted in her craft!! Im new to the area and was nervous to give her a try since my eyebrows were messed up and badly shape from a previous place I went to. Arne walked me through the process and explained how I can get my brows back to the full state I wanted. She is so down to earth and I absolutely love her vibe and energy. Her suite is very clean and cute in decor! I love my brows and I WILL be returning. Arne is my new go to person for my brows. The only thing I wish I had was a before and after picture. She performed a miracle on me. Thanks Arne!! I HIGHLY recommend.
    Jan 4th, 2023

Read Our 64 Reviews

About
MesmerEyez Lashes & Aesthetics

MesmerEyez Lashes & Aesthetics is located at 18310 Montgomery Village Ave in Gaithersburg, Maryland 20879. MesmerEyez Lashes & Aesthetics can be contacted via phone at 240-756-5841 for pricing, hours and directions.

Contact Info

  •   240-756-5841

Questions & Answers

Q What is the phone number for MesmerEyez Lashes & Aesthetics?

A The phone number for MesmerEyez Lashes & Aesthetics is: 240-756-5841.


Q Where is MesmerEyez Lashes & Aesthetics located?

A MesmerEyez Lashes & Aesthetics is located at 18310 Montgomery Village Ave, Gaithersburg, MD 20879


Q What is the internet address for MesmerEyez Lashes & Aesthetics?

A The website (URL) for MesmerEyez Lashes & Aesthetics is: http://www.mesmereyez.net/


Q What days are MesmerEyez Lashes & Aesthetics open?

A MesmerEyez Lashes & Aesthetics is open:
Wednesday: Closed
Thursday: 10:00 AM - 4:00 PM
Friday: 10:00 AM - 4:00 PM
Saturday: 10:00 AM - 1:00 PM
Sunday: Closed
Monday: Closed
Tuesday: 10:00 AM - 4:00 PM


Q How is MesmerEyez Lashes & Aesthetics rated?

A MesmerEyez Lashes & Aesthetics has a 4.9 Star Rating from 64 reviewers.

Hours

Wednesday:
Closed
Thursday:
10:00 AM - 4:00 PM
Friday:
10:00 AM - 4:00 PM
Saturday:
10:00 AM - 1:00 PM
Sunday:
Closed
Monday:
Closed
Tuesday:
10:00 AM - 4:00 PM

Ratings and Reviews
MesmerEyez Lashes & Aesthetics

Overall Rating

Overall Rating
( 64 Reviews )
61
1
0
1
1
Write a Review

Amanda Green on Google

image Absolutely loved my classic set. Looked so natural and was exactly what I asked for. Would recommend to all!! Will definitely be back!


Denise reddix on Google

image I liked Arne. However, her customer service is terrible. First time visiting her, she left me waiting in the building lobby for 30min before coming to greet me. 3rd appointment, she never showed up. She had the lady who work in the salon to call me later that evening. To top it off, I had to literally asked for my deposit refund about 5 times. She never called to apologize for not showing up and gave me a hard time refunding me. Arnea does nice work but poor customer service. I take customer service seriously. Service: Eyebrow beautification

Business Response on Google Aug 15th, 2023
Denise, this is entirely false. Your original appointment time was 6:30 and I came down to let you up promptly at 6:35, in which your response was rude and uninviting when you said it was a turn off to be 5 minutes behind and blamed me for needing a keycard to go up the elevator. I asked you if you were comfortable continuing with receiving the service and you obliged. I also gave you 10% for you feeling upset to try and make it right even though it was only 5 minutes - I have the texts to prove our communication. My assistant called you on your 3rd appointment to advise of me having a medical emergency and you told her that you ‘still needed your lashes done’ while I dealt with a health issue. The day you asked for a refund, I had it sent immediately and told you that it takes a few days to show up in your account, this is standard merchant refund processing time. You continued to harass myself and my assistant with phone calls and texts every day. When it finally appeared in your account as ‘pending’ you demanded I ‘release’ money that was already sitting in your account and then threatened to file fraud on something you already got back! This is also all documented in texts. You have been unreasonably demanding and harassing towards my business with no justification. While we pride ourselves on customer service, we do not tolerate incessant disrespect and abuse - both of which you exhibited during our short business relationship. It was clear through your midnight texts that you thrive off of chaos and we just wouldn’t tolerate that. While you have your opinion and we respect it, we also have ours that you are not an ideal consumer for anyone that values a safe and welcoming atmosphere. You can’t say you take customer service seriously and be a problematic consumer yourself.

Solmayra Leija on Google

image I absolutely love this place! Arne is amazing! So professional and friendly. She really loves what she does and it totally shows. She treats you just like a best friend or a sister. I feel at home coming to MesmerEyez. And I get so excited when its time to come back for my wax. I love her because she literally takes her time and makes sure she gets every single hair and makes sure you smooth smooth baby. Before Arne I went to other places and had such a terrible experience where they left me Patchy or didnt get every hair and rushed the appointment. Ever since I met Arne I havent gone anywhere else. She is totally worth it every single penny. She is the sweetest. Ladies just do it ! I promise you wont regret it. Service: Brazilian waxing

Business Response on Google Dec 16th, 2022
Thank you so much for taking the time to leave review, Sol! I am very grateful that you continue to choose me for your Brazilian services, it is always a pleasure to see and catch up with you, you're such a doll!

essa hlontor on Google

image First time here. I invested in my eyebrows because after being in a car accident years ago, I have scarring which makes my brows uneven and patchy. The owner explained the process. Her workspace was inviting and clean. Shes wears a mask during the entire process (who wants someone breathing in their eye for 2 hours anyway). She did not give me the extra arched (always surprised) look; instead she followed my natural arch. Honestly, it was not a painless process, she used lidocaine gel which made the pain 5/10 at most. I also was not there but some 2 hours for microshading. AND she has snacks and drinks. I would recommend Arne. Be prepared to sign some documents on education prior to starting the process. She also provides goodies to maintain your brows for the next few weeks until the retouch. First photo upclose is day 1 and 2nd photo is week 8

Business Response on Google Sep 16th, 2022
Thank you for your review, Essa! We know that it can be a tough decision when choosing someone for something like permanent brows, but we are grateful for the opportunity to help you feel more confident about them and your scarring. We truly hope that you are enjoying the wake up and go freedom that permanent makeup gives us and look forward to seeing you again soon for your touch up!

shannan martin on Google

image I literally had the BEST experience with Arne!! She is very gifted in her craft!! Im new to the area and was nervous to give her a try since my eyebrows were messed up and badly shape from a previous place I went to. Arne walked me through the process and explained how I can get my brows back to the full state I wanted. She is so down to earth and I absolutely love her vibe and energy. Her suite is very clean and cute in decor! I love my brows and I WILL be returning. Arne is my new go to person for my brows. The only thing I wish I had was a before and after picture. She performed a miracle on me. Thanks Arne!! I HIGHLY recommend.


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Overall Rating
( 64 Reviews )
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