Anne Daughtery - M&T Bank

Wonderful service and feels very local. This is the branch you should have been using the entire time.
Mar 9th, 2024

Do NOT trust this bank! My purse was stolen with my I.D. and the bank assured me, in person that I had taken every step needed to protect our accounts. We closed and opened new accounts and were getting calls for every charge to the closed account. Went to the bank in person and called the 800 number multiple times and was assured all accounts were locked. 5 days later, a teller stupidly allowed a crook in Baltimore to cash 2 checks for 4,600 from our new accounts! The same accounts that were supposed to be protected! Now bank wants to investigate, can't say when we are getting the money back, and none of them apologized once. We took our money from the bank and they didn't care. Tell everyone you know to pull money or M&T will scam them too!
Feb 16th, 2023

Very off putting experience, I would never back with this bank specifically this location. I felt discriminated against the old lady in the front was very rude and condescending. This is a location I would never return too I would rather drive 20 mins out or use any other bank
Sep 24th, 2022

Do NOT bank at M&T! Go to a local bank like Woodsboro. Trying to help my son and his wife, who have banked and advocated for me to bank at M&T. They had 4,600 stolen, it's clear it was stolen from the copies of the checks, and M&T will not update them on the situation or refund the money. If they let him and his business walk out and never even called or said they were sorry, they won't mind when we close our accounts.
Sep 21st, 2022

Update, this was horrible and we learned a lot. Close all accounts when you have ID theft and go to another bank! M&T started out on wrong foot but Sandra and Alexandra were great and resolved the problem in 2 weeks. My wife's purse was stolen with her ID at 6am. I was at the bank at 9am closing accounts and putting fraud notices on everything, was assured no money would come out of my NEW or old accounts. Crooks used ID to cash 4,600.00 in bad checks in Baltimore and hour away from CLOSED accounts! M&T is telling me they are not at fault and I need to wait 120 days plus for investigation to make sure it wasn't us- when they have video of the person and a teller who can confirm it wasn't us. Take all of your money out of this bank. I've told everyone I know because M&T never even apologized. Bank manager was happy to open accounts for me and my family, but simply stared at her computer screen and wouldn't help me on the day we needed assistance. They simply don't care.
Jul 5th, 2022