Sierra

Great store for athletic types of clothing and sports implements. The discounts are pretty good and you can find some real gems here.
Apr 7th, 2024

**Cavet Emptor** (let the buyer beware) - I am sorely disappointed with an experience at the Frederick location. After purchasing an oversized 100% fine merino wool sweater, I carefully handwashed my new acquisition (as most hygienically conscious people would do) before wearing it. Unfortunately, I never had the opportunity to wear it because it shrunk to a size suitable for a 10-year-old child (half the original size). Naturally, I attempted to return the absurdly defective garment for refund or store credit. Upon returning to the store with receipt and all tags, I was informed by R0bin (store manager) that it is against policy to accept the return since it had been washed. Ah.... the irony. To add to my surprise and disappointment, Adri@n (Loss Prevention) asked me to move away from the register area as a first step to guide me out of the store. He indicated he was concerned because my voice was getting loud (yes, my voice does tend to get loud when I am swindled, humiliated and dismissed). Adri@n explained that Sierra is essentially a liquidator (my word) and all returned items must be resaleable. Somehow, that was supposed to assuage my frustration as if I were some sort of benefactor of a conglomerate company valued at $101.69 BILLION. Ultimately, I was left holding the bagquite literallyand departed with an unworn, woefully shrunken sweater, a headache and significantly elevated blood pressure. For what its worth, within an hour of leaving Sierra, I received a full refund and profuse apology through the wisdom of someone who understands the importance of doing the right thing. Overall, it was a fiasco and waste of valuable time.
Apr 6th, 2024

Great store. Helpful employees.
Apr 4th, 2024

Sierra is under the umbrella of HomeGoods, Marshalls and TJ MAX but I like to say it's like a Ross of the outdoors. Tons of outdoor wear, shoes and plenty of gear sprinkled in. As an avid camper, pet owner and outdoorsman I was excited that my $100 gift card for HomeGoods was available to use here instead. So when I'm not being accused of working here, (I had on a shirt that matched their logo) I enjoy trying to find great deals for our next camping trip, toys that can withstand more than an hour with my dog and survival treats for myself. So it might be a hike for you to get there but the view is worth it in the end.
Apr 3rd, 2024

Apr 2nd, 2024