Charniece N. Whitaker, DDS

Anthony Hall _{on Google}

Feb 11th, 2024

Today was my first visit. I found the practice professional and the staff was personable. The Doctor was pleasant and took time to explain her observations. Even when there was a minor scheduling issue the resolution was quick. I also appreciated the use of technology for the paperwork aspects of the new patient process.

Victoria Darwin _{on Google}

Jun 26th, 2022

So, I scheduled an appt for March 2, 2023. It seems that the ofc has a balance but no record of my insurance which should/would have been on file and how would I have a balance of $133 for a cleaning when we all know that through the insurance that your cleanings are free every 6 mos. It was told to me that they changed their system and didn't have a record of my medical insurance but had been attempting to reach me to pay a balance in which I had insurance that they (or prior to) didn't submit to the insurance company. I advised that that was an error on their end and not my own in which I still would have disputed the balance. That was in 2020 during the pandemic. So, they cancelled my appt (even though it seems that now they have the wrong phone #'s and old address information due to there being a balance (which still makes no sense because I could have still come to the ofc to resolve the issue as well as get a cleaning (again, which is all I need). I leave it to them and their ofc mgr to resolve this issue as I know it's an error on their part especially if you didn't submit the information to the insurance company. You have the info on file from 2019. Not my issue and looking for another dentist. I don't know why it's so hard to support our own but this is another one that I'm done with!! Never had an issue in all the time I had been going before Dr. Winters retired.

Terrell Eaton _{on Google}

Mar 9th, 2022

I was a patient of Dr. Whitaker at Fenton Family Dental around 2017. I had a root canal procedure and a bridge done by Dr. Whitaker who did a phenomenal job. I was very comfortable with the level of care and expertise. Thank you Dr. Whitaker!