Hot Pot Hero Ellicott City

This was my second Hot Pot Hero location I visited, the other was in Gaithersburg MD. The other one seemed to have more options to add to the all you can eat menu, and the other one the service was a bit more attentive when placing an order for refills, but this was still a stellar experience and I would do it once a week if I lived in the area.
Mar 24th, 2024

Mar 21st, 2024

Your servers need training. We didn't know what time we got off work and entered by mistake. But when you accepted the call, the service was extremely poor. As soon as we sat down and ordered food twenty minutes later, they started urging us to leave. We are a team of 6. Do you think we are full after just ordering once? Just say it on your face and let us go. The mandatory 50 tip is really not worth it. I just want to say that the experience was very poor. We are considerate of everyone's off-duty time. But we cannot be forced to stuff things into our stomachs all at once. And your Google time is to get off work at 10:30. But the waiter said seriously that we get off work at ten o'clock and the plaza will get off work at 10:30. Is your store very vulgar? The boss really needs to pay attention to this fact. Such employees are wrong. After all, we also spent more than 300 yuan, which is not worth it to us.
Mar 18th, 2024

Mar 14th, 2024

Mar 9th, 2024