Starbucks

I had 2 separate orders. I had forgotten to order one for the drive through pick up. When I got to the window, the barista said it was no big deal, and she gave me the walk-in drink through the drive thru window. I had done this at a different location, and they acted like they had been extremely inconvenienced. She was so friendly and happy.
Apr 6th, 2024

Came in at night to grab grab myself a quick starbucks pickme up. When i had walked up to the counter, i was greeted with a non caring and kind of grumpy attitude. i thought it might have been due to them having an off day so i shrugged it off. When I was getting ready to pay, i wanted to pay with cash, but was told no, and they stopped accepting cash and only would accept cards. What place doesn't accept cash? I would understand if it were a small mom &pop who couldn't handle large amounts of cash like starbucks does, or if it were early in the morning before management came in to put cash in the drawers; but really, at night? Luckily i still had my cards on me, but i still would have perferred to pay cash on such a small transaction. C'mon starbucks, do better!!!
Apr 4th, 2024

Got my cheese danish covered in chocolate, to which I have allergies to and presume it came off the dirty tongs they used. Asked if they could remake it and was given attitude even though they are using dirty utensils and cross contaminating food.
Apr 4th, 2024

Mar 27th, 2024

Asked for chocolate on mocha Frappuccino and did not receive. Was told that it is not available except for mocha cookie drink. I asked since when and was told forever. I have always gotten served that way at every Starbucks I have been to. They refused to add chocolate. Customer service = 1 star
Mar 26th, 2024