Chamber of Commerce

      T-Mobile Authorized Retailer

      ( 86 Reviews )

      T-Mobile Authorized Retailer
      • 1401 Pulaski Hwy Q
        Edgewood, Maryland 21040
      •   443-244-9344
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      Hours

      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 5:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.2 - (86 reviews)
      66
      3
      0
      4
      13

      About
      T-Mobile Authorized Retailer

      Visit the T-Mobile store in Edgewood and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 1401 Pulaski Hwy Q can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

      Contact Info

      Brands

      • T-Mobile
      • tmobile

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • FINANCING
      • MASTERCARD
      • SAMSUNGPAY
      • TRAVELERSCHECK
      • VISA

      Questions & Answers

      Q What is the phone number for T-Mobile Authorized Retailer?

      A The phone number for T-Mobile Authorized Retailer is: 443-244-9344.

      Q Where is T-Mobile Authorized Retailer located?

      A T-Mobile Authorized Retailer is located at 1401 Pulaski Hwy Q, Edgewood, Maryland 21040

      Q What is the internet address for T-Mobile Authorized Retailer?

      A The website (URL) for T-Mobile Authorized Retailer is: https://www.t-mobile.com/stores/bd/t-mobile-edgewood-md-21040-214e?utm_source=google&utm_medium=lastmile&utm_campaign=214E

      Q How big is T-Mobile Authorized Retailer?

      A T-Mobile Authorized Retailer employs approximately 20+ people.

      Q What days are T-Mobile Authorized Retailer open?

      A T-Mobile Authorized Retailer is open:
      Wednesday: 10:00 AM - 8:00 PM
      Thursday: 10:00 AM - 8:00 PM
      Friday: 10:00 AM - 8:00 PM
      Saturday: 10:00 AM - 8:00 PM
      Sunday: 11:00 AM - 5:00 PM
      Monday: 10:00 AM - 8:00 PM
      Tuesday: 10:00 AM - 8:00 PM

      Q How is T-Mobile Authorized Retailer rated?

      A T-Mobile Authorized Retailer has a 4.2 Star Rating from 86 reviewers.

      Hours

      Wednesday:
      10:00 AM - 8:00 PM
      Thursday:
      10:00 AM - 8:00 PM
      Friday:
      10:00 AM - 8:00 PM
      Saturday:
      10:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 5:00 PM
      Monday:
      10:00 AM - 8:00 PM
      Tuesday:
      10:00 AM - 8:00 PM

      Related Categories

      Ratings and Reviews
      T-Mobile Authorized Retailer

      Overall Rating

      Overall Rating
      ( 86 Reviews )
      66
      3
      0
      4
      13
      Write a Review

      Dwan Noland on Google

      image Customer service is absolutely disgusting. Went in yesterday looking to become a T-Mobile customer wasnt welcomed, they lied about having a specific device in stock. The whole store of 3 people who were absolutely sitting down doing nothing was crazy to me that it seemed they were upset they needed to do their jobs. In other words i highly recommend everyone go to the Bel air location!

      Business Response on Google Jan 6th, 2024
      Hello Dwan , we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!

      Keshia Wilson on Google

      image Excellent Customer service. I came in to have someone look at my phone and the manager saved the issue I had for a while. She took time out to answer my questions.

      Moya Alli on Google

      image Went to T mobile to get a phone upgrade instead the agent gave me a new phone line. When I tried to cancel I was told I would have to pay a $70 restocking fee to fix cancel when it was their employee who made the error. Agent Jalen and the manage Tina tried to force me to keep the line. It got really bad to the point I was being threatened by Jalen, he told me his mother and sisters would be beat me up. Tina didn't want to help me. Fortunately the agent who first took care of my transaction and accidently gave me a new line fixed everything, but it shouldn't have taken me getting cursed out and threatened in order to fix it. Jalen and Tina were both highly unprofessional. I suggest if you got to this T mobile on Pulaski highway not to deal with Tina or Jalen, otherwise it will be a nightmare if you want what you want as a customer.

      Business Response on Google Dec 19th, 2023
      Hi Moya , It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

      J. Johnson on Google

      image The worst there is they put their own plan in without you knowing then when find out about it after you said you did not want the plan it's hard to get out of it...bill always going up never what it supposed to be with from the start worse service all the way down to call the 1-800 number T-Mobile I would not recommend to no one...

      Business Response on Google Mar 23rd, 2023
      Hi J Johnson ! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future. I know this happened almost 2 years ago but still is still very frustrating for you. Please reach out to the store 443-244-9344 if we can offer any further clarification or help in this matter.

      raymond reinholt on Google

      image Stay away from the store if you are a Sprint customer. They would tell you they cannot help you and go somewhere else. Apparently as a Sprint customer we are supposed to know that..... The manager blame me for not knowing that stated they employ doesn't have to ask me for my phone number to verify if I was a Sprint or T-Mobile customer... Very unprofessional

      Business Response on Google Feb 27th, 2023
      Hi Robert ! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.
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      Overall Rating

      Overall Rating
      ( 86 Reviews )
      66
      3
      0
      4
      13

      Write a Review

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