DICK'S Sporting Goods

Apr 5th, 2024

Apr 4th, 2024

I was in search of hiking shoes, and JJ provided excellent advice on which shoes would best suit me. Appreciate his guidance and patience in assisting customers. Additionally, the shop was clean and well-organised.
Mar 25th, 2024

Mar 19th, 2024

Bought a pair of work boots here that hurt my feet so i tried to return them. (They were clean and gently worn for a day but I had to take them off because they hurt my feet.) The cashier inspected them and they all had a little secret meeting behind the counter and they said they can't take them back because the leather had "creases" on them. So I walked to the back to get the another pair to buy and I guess they thought I was going to steal them so someone followed me to the back and then I went back up and asked for the manager when I was paying for the new pair and showed him that the brand new pair I was about to buy had "creases" on them and he got smart with me and said that it's bc they're "scuffed" not creased. I'm like okayyy?? Which one is it bc your other employee said something different. He said I'll make a one time exception and take the return. He said he can't sell them and that he's just throwing money in the trash lol. I was like oh okay so I should throw my money in the trash instead of a million dollar company? Capitalism is a fun world. All said and done I got the same pair I had and got my money back but damn what a production. If you plan on buying any boots/shoes here, please do as the manager told me and just "wear them around on carpet" to test them out
Feb 29th, 2024