Best Choice Plumbers LLC

Hours

Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM

Chamber Rating

4.2 - (154 reviews)
114
7
4
4
25
Read Our 154 Reviews

Chamber Rating

4.2 - (154 reviews)
114
7
4
4
25
  • Marilyn Fridie-Wolfe

    I had an unfortunate experience with this company and will not use their services again. As the owner of a business/organization, it's best to reach out to your customers when they are unhappy with your services and not to blame them for it. Your technician quoted services on my invoice that I did not ask for. The original call was for a blocked piped which cost 1400 and that I paid for because it's the ONLY service I requested to have performed and after 7 days the clog still remains. I did not ask for a water heater, pressure valve, 6-to-10-year warranty or sump pump, these were added on items by your technician using deceptive practices in hopes of generating additional business due to the fact that I have an older home. However, I didn't ask for any of the additional items that were placed on my invoice (I'm assuming that's what you are referring to) when you say you can't do work for free. And as of today, I haven't received a call back from you or anyone from your company. I called to request the service to have the pipes unclogged, I paid for the service (1400) on January 17, 2024, and as of today January 27, 2024, my pipes are still clogged. It doesn't matter if you've been in business for 40 years or 4 years, how you respond to your customers when they are unsatisfied with the work that was PAID FOR speaks volumes. Diverting blame to the customer makes it easier for you to not take responsibility.
    Jan 14th, 2024

  • Justin Mullins

    SCAM PRICING!!! Extremely overpriced and when we decided to get other quotes they hit us with an inspection fee of $217... Just for being there for 15 mins and taking the toilet off. I had previously took the toilet off and replaced the wax seal but was still having issues. I thought I would just have to pay the estimate pricing $79 which is already ridiculous but apparently if they actually touch your toilet its not an estimate it's an "inspection". I would have taken the toilet off again for him if I knew they would charge a ridiculous amount for it. Don't get scammed and go somewhere else!
    May 4th, 2023

  • K Max


    Jul 14th, 2022

  • N K

    Great service however price was on the very higher side. Service: Water heater repair
    Jun 5th, 2022

  • B

    Horrible company,
    Apr 21st, 2022

Read Our 154 Reviews

About
Best Choice Plumbers LLC

Best Choice Plumbers LLC is located at 9693 Gerwig Ln Ste R in Columbia, Maryland 21046. Best Choice Plumbers LLC can be contacted via phone at 301-774-4800 for pricing, hours and directions.

Contact Info

  •   301-774-4800

Questions & Answers

Q What is the phone number for Best Choice Plumbers LLC?

A The phone number for Best Choice Plumbers LLC is: 301-774-4800.


Q Where is Best Choice Plumbers LLC located?

A Best Choice Plumbers LLC is located at 9693 Gerwig Ln Ste R, Columbia, MD 21046


Q What is the internet address for Best Choice Plumbers LLC?

A The website (URL) for Best Choice Plumbers LLC is: https://www.bestchoiceplumbers.com/


Q What days are Best Choice Plumbers LLC open?

A Best Choice Plumbers LLC is open:
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 8:00 AM - 4:00 PM
Sunday: Closed
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM


Q How is Best Choice Plumbers LLC rated?

A Best Choice Plumbers LLC has a 4.2 Star Rating from 154 reviewers.

Hours

Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM

Ratings and Reviews
Best Choice Plumbers LLC

Overall Rating

Overall Rating
( 154 Reviews )
114
7
4
4
25
Write a Review

Marilyn Fridie-Wolfe on Google

image I had an unfortunate experience with this company and will not use their services again.
As the owner of a business/organization, it's best to reach out to your customers when they are unhappy with your services and not to blame them for it. Your technician quoted services on my invoice that I did not ask for. The original call was for a blocked piped which cost 1400 and that I paid for because it's the ONLY service I requested to have performed and after 7 days the clog still remains.
I did not ask for a water heater, pressure valve, 6-to-10-year warranty or sump pump, these were added on items by your technician using deceptive practices in hopes of generating additional business due to the fact that I have an older home. However, I didn't ask for any of the additional items that were placed on my invoice (I'm assuming that's what you are referring to) when you say you can't do work for free. And as of today, I haven't received a call back from you or anyone from your company.
I called to request the service to have the pipes unclogged, I paid for the service (1400) on January 17, 2024, and as of today January 27, 2024, my pipes are still clogged.
It doesn't matter if you've been in business for 40 years or 4 years, how you respond to your customers when they are unsatisfied with the work that was PAID FOR speaks volumes. Diverting blame to the customer makes it easier for you to not take responsibility.

Business Response on Google Feb 1st, 2024
Dear Ms. Fridie-Wolfe, we are sorry you feel this way. All work that was originally requested by you was completed without issue. You then requested additional work that you did not want to pay for. We have been in business for over 40 years and unfortunately we can not provide free services and remain in business. Thank you forYour comments. Best Choice Plumbers

Justin Mullins on Google

image SCAM PRICING!!! Extremely overpriced and when we decided to get other quotes they hit us with an inspection fee of $217... Just for being there for 15 mins and taking the toilet off.
I had previously took the toilet off and replaced the wax seal but was still having issues. I thought I would just have to pay the estimate pricing $79 which is already ridiculous but apparently if they actually touch your toilet its not an estimate it's an "inspection". I would have taken the toilet off again for him if I knew they would charge a ridiculous amount for it.
Don't get scammed and go somewhere else!

Business Response on Google Apr 20th, 2023
Thank you for your review Mr. Mullins. Our professional serice plumber arrived as scheduled and with your approval and agreement, uninstalled your toilet to inspect the leak source. After removing your toilet we discovered a broken toilet flange and a very rotted subfloor which indicates this has been leaking for a long time. Sorry you feel scammed and unhappy however we provided the service you requested.

K Max on Google

image


N K on Google

image Great service however price was on the very higher side. Service: Water heater repair


B on Google

image Horrible company,

Business Response on Google Jul 25th, 2022
Brandon Goehring is not a customer of Best Choice Plumbers. A disgruntled ex-employee from 2018.

Load More Reviews

Overall Rating

Overall Rating
( 154 Reviews )
114
7
4
4
25

Write a Review

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