Yorktowne Hobby Shop Inc

Okay selection, but staff should not be dealing with the public. Really bad attitude. The most recent experience was the final straw when I needed a $4 item and they have a $10 minimum CC amount - fair enough, but when I added stuff I didn't really need to bring it to $9.98 before tax they still refused to process the charge even though the charge amount would have been $10.58. I will never go back.
Oct 2nd, 2012

Horrible customer treatment! I;ve been here 3 times. The first 3 times were fine with OK service. This past time I was acustted by creepy old men who said I was "weird" and accused me of using a stolen credit card. There was NO excuse for anyone to treat a customer that way. I told him to toss off and I'm never shopping there again.
Sep 16th, 2012

In reply to Matthew Zuckerman.... I remember part of your visit to the store. I know that you and the owner were having a heated conversation when I got back from lunch, while you were making the purchase. What caused the owner to be suspicious was that you didn't want to take your credit card and register receipts, speaking as someone who has managed retail locations in the past that is normally a red flag that the card is being used by someone who does not have authorization. As for the remainder of your visit to the store I cannot address other issues as I wasn't in the store. I'm sorry you caught the current owner having a bad day, one of his grandson's had just been killed in a traffic accident a day or two before your last visit to the store. I have known the current owner since the mid 70's he tends to wear his mood on his sleeve (in a manor of speaking) I shopped at this store for years before becoming an employee a year ago. and never had an issue.
May 20th, 2012