Quest Diagnostics

I come here when I have to get lab work done. Everything has been okay, but they are a little slow to never have people in here. Idk why the lady took a walkin at 2:45pm and helped him schedule a walk-in appt at 3:10pm when I had an appt at 3pm. Now I'm sitting here waiting and waiting. I normally don't have to wait behind a walk-in. Whats the purpose of making an appt? From now on I will just walk in.
Apr 7th, 2024

Nasty attitudes and i don't recommend. It use to be the best place ever for lab work. But now with the new staff. OMG it's a joke
Mar 8th, 2024

Very kind nice and responsive staff.
Oct 3rd, 2023

This location is my go to spot for lab work not available at my doctors office. The personnel I have encountered are always respectful, engaged with their customers, willing to help those less computer savvy, and keep things moving & on time. I personally have witnessed staff de-escalate less than polite customers. As stated by others, this location is quite outdated as far as appearance but it is always clean. Except for some chairs I personally hate sitting on upholstered chairs anywhere for fear of bugs (i.e., bed bugs) or liquid waste being transferred. Not sure why any public seating is upholstered!! Kudos to the staff. Quest, spend a $$$ to update the patient area. Its been a while.
Sep 13th, 2023

The technician in the first chair is beyond unprofessional. She wanted to argue with me about a walk in visit and how I should have made an appointment. She said she could see what she could do and that I could go to LabCorp tomorrow. Since my doctor couldnt fax over a bloodwork order. I drove back to my doctor, picked up the form and drove back in 7 minutes to make my walk in appointment. I was seen by the technician at window #2 . She was excellent. She apologized and agreed that her coworker could have been a little more professional. I started that if this is how my mother or an elder in my presence would have been treated I would have had to say something because it was unacceptable. As a healthcare provider you are suppose to help people who are sick not upset and argue with them about the differences between an appointments and a walk in for bloodwork.
Oct 6th, 2023