United States Postal Service

I missed a signature-required delivery while away, they (staff at this location; fifteen minutes before close, at that) were super cordial and apologetic that it was taken for delivery again after Id requested to pick it up, and they were very forthcoming and transparent about when it would be delivered so that I could make it home in time to receive it. They even called the delivery driver to see if the package would be dropped off or taken back on that business day, just so you know what to expect. I couldnt ask for better customer service.
Oct 9th, 2023

Really rude staff member at this location; I came by right around opening time on a Monday with a box already addressed and ready to go for a return item I needed to send. I was trying to keep the cost as low as possible (because it was a return!) so I asked the lady if would have been cheaper for me to use a bubble mailer instead of the box I had used. She gave me some non-answer like "I wouldn't know unless I weighed it" (duh--I was obviously moreso asking in her experience hypothetically if that would've been cheaper so I'd know for future visits perhaps it's better to just use their bubble mailers instead of trying to recycle boxes I have at home). And then, to just really make matters worse, she asked me "have you never been to the post office before?" At first I thought I misheard her, so I asked her if she could repeat herself. But nope--she literally asked me that. I could not believe how rude and unnecessary the attitude was. I'm 32 years old and have been to the post office (albeit other locations) throughout my 32 years. I couldn't even think of an appropriate response and just said no blankly. (In retrospect, I wish I had a sassy response.) I understand that she could've been having a bad day, but you don't need to pass that onto paying customers. It was first thing on a Monday and just a really bad way to start the day/week. I wish I had spent the extra $8 and just shipped out of FedEx instead like I first had planned on. Will not be returning to this location and someone should speak to this staff regarding customer service.
Mar 8th, 2024

if i could give 0 stars i would. i arrived at the postal office at 12:50 in need of buying stamps, and the moment i arrived there the lights were off and the two ladies working there completely ignored me when i asked them for help. i asked again, and one of the ladies yelled at me aggressively. i told them i arrived on time, and they ignored and said our system is already down. i am so disappointed considering we are a family that lives in the village, and received this type of service. on top of that, what store closes 10 minutes beforehand? might as well put 12:50 closing time instead of 1 on the website.
Jun 15th, 2023

The people working here are like literally braindead.
Feb 18th, 2023

No line, helpful & informative clerks The postal lady recognized I was shipping a passport & kindly let me know that I could send it via a cheaper method, and showed me where to write notes on the box. The building is well-cared for & located in a leafy, idyllic neighborhood. Staff were all very nice
Dec 13th, 2022