Chamber of Commerce

      Navy Federal Credit Union

      ( 204 Reviews )

      Navy Federal Credit Union
      • 9201 Alaking Ct
        Capitol Heights, Maryland 20743
      •   888-842-6328
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      Hours

      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.4 - (204 reviews)
      96
      18
      15
      13
      62
      Read Our 204 Reviews

      Chamber Rating

      3.4 - (204 reviews)
      96
      18
      15
      13
      62
      › ‹
      • Madisyn Harrington

        I went yesterday to deposit $1350 in cash and the teller said it was $1200 I ask her if it could recounted she didnt hand recounted she it was put into the money machine and she left to go in the back came back then left again. Came back with a sheet saying this is what was counted in the machine. That was money from a funeral. SMDH.
        Mar 26th, 2024

      • Tiara Washington

        Worst branch
        Mar 12th, 2024

      • Maurice Wigfall

        Not impressed I came this morning to get a Cashiers Check I requested on line and I got email saying go to the front desk. This is my third time at this institution and it successfull the previous times. Now the young lady tells me to get in at the teller. My reasoning is that there's no consistency at all.......
        Mar 7th, 2024

      • Belinda Jackson

        This is my second attempt to make a deposit at the drive through. Friday the drive through line was stretched into the parking lot and simply not moving! On Saturday. Again there is Only 1 lane open. Thus far I have been waiting in line since 12:45 and have yet to get to the tube mechanism. This is truly a customer service issue that needs to be addressed!
        Feb 22nd, 2024

      • Shanique Harris

        I had the worst experience at this branch today.
        Jan 19th, 2024

      Read Our 204 Reviews

      About
      Navy Federal Credit Union

      Navy Federal Credit Union proudly serves the armed forces, the DoD, veterans and their families through every life stage. Join a credit union that supports the military and understands what it means to serve. Enjoy great rates, discounts and exceptional service through digital banking* or at more than 340 branches worldwide. Our Members Are the Mission. *Message and data rates may apply. Equal Housing Lender. Insured by NCUA.

      Contact Info

      Products

      • Loans
      • Auto Loans
      • Mortgages
      • Credit Cards
      • Checking
      • Savings

      Vidoes

      Questions & Answers

      Q What is the phone number for Navy Federal Credit Union?

      A The phone number for Navy Federal Credit Union is: 888-842-6328.

      Q Where is Navy Federal Credit Union located?

      A Navy Federal Credit Union is located at 9201 Alaking Ct, Capitol Heights, Maryland 20743

      Q What is the internet address for Navy Federal Credit Union?

      A The website (URL) for Navy Federal Credit Union is: https://www.navyfederal.org/branches-atms/locations/usa/md/capitol-heights/lar.html

      Q How big is Navy Federal Credit Union?

      A Navy Federal Credit Union employs approximately 20+ people.

      Q What days are Navy Federal Credit Union open?

      A Navy Federal Credit Union is open:
      Friday: 9:00 AM - 6:00 PM
      Saturday: 9:00 AM - 2:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM

      Q How is Navy Federal Credit Union rated?

      A Navy Federal Credit Union has a 3.4 Star Rating from 204 reviewers.

      Hours

      Friday:
      9:00 AM - 6:00 PM
      Saturday:
      9:00 AM - 2:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM

      Related Categories

      Ratings and Reviews
      Navy Federal Credit Union

      Overall Rating

      Overall Rating
      ( 204 Reviews )
      96
      18
      15
      13
      62
      Write a Review

      Madisyn Harrington on Google

      image I went yesterday to deposit $1350 in cash and the teller said it was $1200 I ask her if it could recounted she didnt hand recounted she it was put into the money machine and she left to go in the back came back then left again. Came back with a sheet saying this is what was counted in the machine. That was money from a funeral. SMDH.

      Tiara Washington on Google

      image Worst branch

      Business Response on Google Mar 26th, 2024
      Hello Tiara. We hold our team to high standards and we're sorry we did not meet your expectations.

      Maurice Wigfall on Google

      image Not impressed I came this morning to get a Cashiers Check I requested on line and I got email saying go to the front desk. This is my third time at this institution and it successfull the previous times. Now the young lady tells me to get in at the teller. My reasoning is that there's no consistency at all.......

      Business Response on Google Mar 12th, 2024
      Hello Maurice. We hold our team to high standards and we're sorry we did not meet your expectations.

      Belinda Jackson on Google

      image This is my second attempt to make a deposit at the drive through. Friday the drive through line was stretched into the parking lot and simply not moving! On Saturday. Again there is Only 1 lane open. Thus far I have been waiting in line since 12:45 and have yet to get to the tube mechanism. This is truly a customer service issue that needs to be addressed!

      Business Response on Google Mar 11th, 2024
      Hi Belinda. Our team appreciates your patience as we work to serve all of our members. We’re working to add additional functionality to our mobile app and digital banking to lessen the need for branch visits.

      Shanique Harris on Google

      image I had the worst experience at this branch today.

      Business Response on Google Feb 18th, 2024
      Hi Shanique. We hold our team to high standards and we're sorry we did not meet your expectations.
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      Overall Rating

      Overall Rating
      ( 204 Reviews )
      96
      18
      15
      13
      62

      Write a Review

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