Target

The Target Store in Lanham, Maryland always seems to have long lines. The self checkouts were closed and around 9:00am on the day that I was shopping there was only one cashier with at least 30 people in line. A gentleman approached customer service to ask if they would open up more lines and the person just walked away. I had to call the store while standing in line and asked to speak to the store manager. I was told that the store manager wouldn't be there that day.The person I talked to was very nice and she assured me that they would open up more lines, which eventually did happen. I don't think it should take a customer having to call the store to get lines opened up when a supervisor or manager should have been observing the flow of guests and make sure that there were enough cashiers open. Also, I don't agree with not having the ample amount of self check outs registers open during certain times. I read that this was going to happen in order to cut down on theft, but to be honest if a person wants to steal it's going to happen regardless. Target.....you have to do better in neighborhoods that cater to middle to upper class Black/Brown people in addition to other minorities. I have never experienced this when shopping in surrounding areas that cater to a different demographic. I want to be able to shop in my local area and have the same experiences.
Mar 26th, 2024

Gotta gotta get some. Really what it is
Mar 20th, 2024

Oh my my... Only giving 1 star based on today's (02/14/24) incident... This Target location (Lanham) has been a fav venue for for me for a number of years. Sadly, lately with the employee turnovers, the customer service desk has 'gone to hell in a basket'!!!This morning, while picking up my online order, I had to deal with this young 'think-she-cute' African American female associate (also last week, too). I asked her a question re being refunded for the paper bags bc I ALWAYS bring my own bags - she cut me off. I asked her to not interrupt me and informed her that I am deaf... she simply shrugged her shoulders as if to say 'not my problem' and she walked off. I yelled at her and told her to call the manager. I explained to the manager that the associate is terribly lacking in quality customer service, and her attitude needed to be checked and seriously addressed, to better serve the customers. The manager listened to the concern I had and she proceeded to explain the the reason for the issue. Though I truly hope she speaks to the associate and also 'WRITE HER UP' for the poorly unprofessional conduct she displayed. I truly miss some of the former associates who used to work at the customer service desk. They were wonderful!!! Truly beautiful people! All the best to them wherever they are now!!For other services at this location (Starbucks, cashiers, floor associates, etc.), I will give 5 stars+!!! They have been absolutely wonderful, very friendly and outstanding when interacting with the customers! Keep up the good work!! M. Goodwin P.s. I hope Target's Corporate Office is reviewing the customer's comments, and will take the necessary steps to ensure that training and improvements will be put into practice.
Feb 21st, 2024

Great customer service!
Feb 2nd, 2024

It is Target, nothing else to say
Jan 20th, 2024