Vinci

Great products from design and style to the quality I found my new shopping place for me and my friends who I referred to... Thank you Vinci
Jun 1st, 2023

Nice comfortable shoe
May 8th, 2023

So I'll start my story off by saying I first purchased some shoes from Vinci online and it was fairly simple. I had also seen some of the negative reviews about the company and quality of shoes so I was skeptical at first. The order arrived quickly from their shipping site in VA but the order ran a bit larger than my other shoes. I wear an 11 so I got a 10.5/11. I then reached out via email to Vinci and Serkan replied and told me no worries bring them in and they will exchange for me no problem. I brought then in and true to their word I was greeted nicely by the sales team and eventually Serkan himself with a firm handshake and assurance that they would swap them out for me. The lady then brought out two different sizes for me to try. The 9.5/10 ended up fitting me the best but when I got home that pair needed to be exchanged for a different pair due to something on that pair. So I reached back out to Serkan and explained everything and he apologized and said that should not have happened and that he would take care of it. So I went back into the store yesterday, but they were out of the size as there was a mistake. So Serkan assured me he'd make it right and reached out to a nearby store to see if they had my size and style. He's supposed to get me the new pair soon. I said all this to say I can't speak for everyone who has shopped here but my experience has been a pleasant one to date. Serkan appears to actually care and trys to make things right even admitting he made a mistake on the size and offering to make sure I got the shoes in person. The team was also very nice it seems from my experience. They also have a very nice presentation and floor set in the store. I would shop here again as they haven't given me any negative experience but one that actually shows they make good on their word so far. I'll update this once I receive the replacement pair but so far so good at this location. Thank you Serkan and team for your assistance. The ladies were also very nice. *UPDATE* I received the shoes last week from Serkan in person true to his word, thank you!
Apr 24th, 2023

Owner is very rude, products are poor quality,Shoes Shattered after 3 days. Definitely stay away.
Mar 25th, 2023

Please avoid at all costs. Extremely poor quality for price Paid $140 and shoes are worth $10-20. Shoes were entirely different design than I ordered. Seems like a scam of some sort. Elusive return policy and process.
Jan 31st, 2023