FITology
-
6831 Wisconsin Ave #401
Bethesda, MD 20815 - 240-396-6018
Hours
Chamber Rating
-
Donna Callejon
I first want to say that this review does not reflect on the many excellent trainers who rent this space and are responsive and talented. It only reflects on the owner and manager of this gym and their lack of clear policies and terrible communication. The facility is poorly maintained. A huge hole in the women's bathroom wall has been there for a year. There are no rules about wiping mats or machines after use, and I have repeatedly seen trainers and clients pick up mats they just sweated on and put them back on "the pile." Finally, there are often so many people jammed in that it is an obstacle course of weights, balls, and benches to work around. Second, when I started there using a Groupon, there was no "orientation" or contract discussion. I had to ultimately ask my trainer if I was supposed to be paying him directly or paying the gym. (He suggested I pay him). The engagement was completely unclear and nobody from management EVER spoke to me. In fact, the owner did not address me (not a "hello") in the ~8 months I worked out there. Which brings me to my final issue - there was a big disconnect/miscommunication about "whose client I am" that led to them telling me that my trainer of choice could not train me. Despite the fact that I had no contract with the company, they accused the trainer of trying to poach me from them. Fine. You have unclear policies. But after receiving this news from the owner, I tried to reach him four times via email and text to try to work something out. I never once received a response. So I tried his sidekick - the so-called manager. Same result. No response. As an aside, I do know that the owner is consistently absent and either terribly late or a no-show for his own clients. There is clearly something not right there. Sorry to flame this place, but it really is a mess.
Feb 7th, 2024 -
Lynn Liptak
Great location and trainers. Challenging in a laid back way, good for us seniors. I met my trainer Mae 3 years ago with a Groupon, what a great investment.
Apr 21st, 2022 -
Rose Wunderlich
Helpful staff lots of equipment. What's not to love. I actually recommend joining and going.
Jul 6th, 2020 -
Johnathan Jordan
This gym has everything you need to get in shape, improve improvement, increase fitness, etc.
May 31st, 2020 -
Virginia Berry
This is my kind of gym, no pressure of any kind, just get in and do your thing!
Dec 24th, 2019
Contact Info
- 240-396-6018
Questions & Answers
Q What is the phone number for FITology?
A The phone number for FITology is: 240-396-6018.
Q Where is FITology located?
A FITology is located at 6831 Wisconsin Ave #401, Bethesda, MD 20815
Q What is the internet address for FITology?
A The website (URL) for FITology is: http://www.discoverfitology.com/
Q What days are FITology open?
A FITology is open:
Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM
Wednesday: 6:00 AM - 9:00 PM
Thursday: 6:00 AM - 9:00 PM
Friday: 6:00 AM - 9:00 PM
Saturday: 7:00 AM - 6:00 PM
Sunday: Closed
Q How is FITology rated?
A FITology has a 4.4 Star Rating from 7 reviewers.
Hours
Related Categories
Ratings and Reviews
FITology
Overall Rating
Overall Rating
( 7 Reviews )Donna Callejon on Google
I first want to say that this review does not reflect on the many excellent trainers who rent this space and are responsive and talented. It only reflects on the owner and manager of this gym and their lack of clear policies and terrible communication.
The facility is poorly maintained. A huge hole in the women's bathroom wall has been there for a year. There are no rules about wiping mats or machines after use, and I have repeatedly seen trainers and clients pick up mats they just sweated on and put them back on "the pile." Finally, there are often so many people jammed in that it is an obstacle course of weights, balls, and benches to work around.
Second, when I started there using a Groupon, there was no "orientation" or contract discussion. I had to ultimately ask my trainer if I was supposed to be paying him directly or paying the gym. (He suggested I pay him). The engagement was completely unclear and nobody from management EVER spoke to me. In fact, the owner did not address me (not a "hello") in the ~8 months I worked out there.
Which brings me to my final issue - there was a big disconnect/miscommunication about "whose client I am" that led to them telling me that my trainer of choice could not train me. Despite the fact that I had no contract with the company, they accused the trainer of trying to poach me from them. Fine. You have unclear policies. But after receiving this news from the owner, I tried to reach him four times via email and text to try to work something out. I never once received a response. So I tried his sidekick - the so-called manager. Same result. No response.
As an aside, I do know that the owner is consistently absent and either terribly late or a no-show for his own clients. There is clearly something not right there.
Sorry to flame this place, but it really is a mess.
Lynn Liptak on Google
Great location and trainers. Challenging in a laid back way, good for us seniors. I met my trainer Mae 3 years ago with a Groupon, what a great investment.
Rose Wunderlich on Google
Helpful staff lots of equipment. What's not to love. I actually recommend joining and going.
Johnathan Jordan on Google
This gym has everything you need to get in shape, improve improvement, increase fitness, etc.
Virginia Berry on Google
This is my kind of gym, no pressure of any kind, just get in and do your thing!
Overall Rating
Overall Rating
( 7 Reviews )Write a Review
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