T-Mobile

Nigel Glay _{on Google}

Feb 17th, 2023

Christina M. and Alyssa are assets to T-Mobile. We came in and received premium service. They went out of their way their way to ensure that we were very satisfied. I will recommend them any day. They get a 10 star in my book.

Edwin Orellana _{on Google}

Feb 16th, 2023

What kinda company doesn't know how to stagger people's breaks. Sign on door says "On Break we be back at 6PM" taking a break at peak hours makes no sense. TMobile get it together your call center is awful I use to gloat about your customer services which has failed me.

Stephen Guzman _{on Google}

Feb 13th, 2023

It's 5 o'clock in the evening at this store. These clowns have a sign in the door that says,"On break, we be back at 6. The 3 clowns are all inside chit chatting. The sign had already been up for a half hour.

Linda McConahay _{on Google}

Nov 6th, 2022

2019 Wish I could give zero stars! Lost my phone Nov 4th started a claim with Assurion! Nov 5 went to this store because lost my phone. Said nothing they could do. Went home Called t mobile who gave me Assurion. Assurion said my phone was in stock and get it Tuesday Nov 10. No phone Nov 10. Called T-Mobile and Assurion said give drivers license to t mobile store. They never phoned us to say why I didnt get my phone. Assurion said again to take drivers license to store. T mobile called at 3am Nov 11 to said they would look at our claim and take another 7 to 14 days. Nov 12 went to T-Mobile store again! Told us they had no claim for a lost phone! Someone is lying somewhere! All they do is sell new phones ! Lousy customer service. Think twice before choosing t mobile!
Addendum: 11/18/2022 Horrible customer service! Manager doesn't speak English! No one in store knew how to show my husband how to set up his phone! Nothing changed at this store!