Jackson Hewitt Tax Service

Hi Rochelle! Thank you for your 3 star review. We'd love to hear about your experience with your local office so that we can improve in the future! Please contact us at 1-800-234-1040, or chat securely from www.jacksonhewitt.com ,so we can address your concerns. Have a great day! - April, Jackson Hewitt Care Team

We appreciate you for taking the time to leave us a five-star rating, AJ! Thank you for trusting us with your return! If you have family and friends in need of tax services, please recommend us to them. We look forward to seeing you again and thank you for choosing Jackson Hewitt! - Jhoan, Jackson Hewitt Care Team

Thanks for sharing your feedback Rob, though I'm sorry to hear of your concerns with both the service provided and the costs associated with tax prep this season. We recognize the interest of our clients regarding lower costs, and please know that we're working hard to manage the end cost to you. With that in mind, we provide the opportunity to build valuable relationships with tax experts in-person, who spend hours in training courses yearly to offer accurate and professional tax preparation in the local community. We strive to deliver on our brand promise to our clients, which includes reinforcing our services with a Maximum Refund guarantee along with a Lifetime Accuracy Guarantee & IRS Audit Assistance. We want to be certain your concerns are heard by our Client Care team, who will share your experience with the local office and work to resolve any issues to the best of our ability. Please give us a call at 800-234-1040, so we can address and if needed, escalate your feedback with the attention deserved. We hope to hear from you if we can be of further assistance - Jen, Jackson Hewitt Care Team

We are thrilled to read your feedback for the great experience with us, thank you Alicia! We'd love to take care of any tax prep needs your friends & family may need handled as well, please refer them our way! Your kind recomendation is truly appreciated, and we look forward to future visits with you here at Jackson Hewitt! - Jen, Jackson Hewitt Care Team

Hi Tanya, we appreciate you taking the time to leave us a review! We are so excited to know that we could provide you with 5-star service, and we look forward to working with you again in the future! 💖💖 -Jhoan, Jackson Hewitt Care Team