Four Twelve Roofing

I hired four twelve roofing to replace a two level flat roof and attach new gutters and downspouts in May of 2023. The company rescheduled me several times. The reason that they provided did not make sense. They stated that it was due to unfavorable weather forecasts. Each time the forecast called for and delivered clear sunny skies and moderate temperatures. I believe that they rescheduled my job due to poor planning on their part. By that I mean that they scheduled entirely too many jobs simultaneously. They finally showed up in October of 2023. The roof edges were not sealed and the adhesive/sealant that was applied was applied very sloppily. The gutters and downspouts were tacked on to rotten wood (and are barely hanging on currently). I spoke with Jimmy the project manager and he assured me that he would personally make certain that the job was brought up to standard. Over the next two months, the roof leaked multiple times. This caused damage to several electronics as well as to the inside of my home. After repeatedly speaking via text and telephone with various employees, four twelve sent a two person team to simply patch my ceiling. I intervened by insisting that the drywall not be replaced until the leak was located and fixed. They did what they called a water test to supposedly see where the leak was located. The order and manner in which this was performed was completely illogical. It was also rushed. This was simply an attempt to appease and shut me up. It however insulted my intelligence. When they were finished they stated that the leak was coming from my stucco wall and the two windows in that wall. They proceeded to apply what looked like bathtub caulking to the wall. I still have a leak somewhere and have not been compensated for my electronics and the interior damage to my house. I am not pleased. I will be forced to file a complaint with the Maryland Home Improvement Commission at this point.
Apr 11th, 2024

Apparently they won't do jobs in their own neighborhood of Hampden. Where they advertise... Don't expect them to help out their own community.
Mar 27th, 2024

Mar 18th, 2024

They haven't done any work more then 4 weeks after getting a check. I have never talked to the same person twice and nobody returns phone calls. Lost all faith in this company before they turn out any work. Alyssa got me sorted out. Thank you for the help.
Mar 15th, 2024

I had my roof completely replaced by 4 12 roughly 5 years ago. I was impressed with how fast it was done and the price they quoted me. Fast forward to now and the recent rain/snow, customer service was less than enthusiastic about getting someone out stop a leak in our home. We had active leaking and we couldnt get anyone to come out for over a week. Had another roofer out and he provided these wonderful pictures. Cracking with the call and ripples in the roofing from the rear forward on both sides. If you look at the gutter area they noticed a place that was messed up and decided to caulk it . The gutter is held on with 4 screws. The roofer that made time to come out moved it and it moved easily and very flimsy. I would never recommend them to anyone. My roof 5 years later still has grey particles coming down the gutter that by the way was installed but not even at an angle for maximum flow.
Feb 10th, 2024