United States Postal Service

Mar 17th, 2024

This post office and Annapolis Maryland post office has cost me hundreds of dollars lost because the postal worker delivered my packages to the wrong address while I was away at work ! Did not get a refund, because it shows as delivered. What a headache and money lost at my expense !
Jan 2nd, 2024

The substitute carrier delivered our held vacation mail to the wrong address- to a vacant house with a secure mailbox. This was in Sept 2023 and it took them 2 months to realize and tell me of their error. I never heard from the supervisor despite leaving notes for him or her, calling, filing complaints and sending a certified letter to Baltimore, and Ive never received my mail.
Dec 27th, 2023

Got pretty much verbally assaulted when I came in with my box that wasnt taped. Paid 3.99 for a roll of tape and they told me they would tape the box for me because they wanted to leave on time no maam. I paid for the tape!! My friend attempted to return a package in which they said that goes to UPS you know the brown people. What is that even supposed to mean Felt extremely disrespected to the point it was comical.
Aug 8th, 2023

Our company used this post office for 30 years. We mailed certified mail every two weeks which we dropped off. We had an arrangement where we would drop off and they would process the certified letters in-between customers or before the office opened. This arraingment was made as we would be in line for 2-3 hours while they processed the letters. 3 weeks ago we were told by Joanne that they could no longer accomodate us as they were short staffed. She then told us that we had to rearrange how we do business to satisfy their needs. Unfortunately we could not do this and decided to seek help with our mail elsewhere. Ended up going to the Severna Park post office and they processed our certified letters THE SAME DAY, IN AN HOUR AND A HALF. There was two postal employees who processed my work at Severna Park, the same amount that were at Arnold.
Sep 18th, 2023