United Rentals

TO: ROBERT HECTOR (Manager) United Rentals of Annapolis FROM: John Hazelbaker (Customer) I am writing to express my utmost appreciation for the outstanding service I received from the Manager Robert Hector 3rd and his staff of United Rentals of Annapolis. From the moment I contacted your team, I was greeted with professionalism and a genuine willingness to assist. The level of concern and attention to detail displayed by your staff was truly remarkable. They went above and beyond to ensure that all my needs were met and that I was completely satisfied with the service provided. Not only did Robert Hector 3rd and his team met my expectations, but they exceeded them in every way. Their knowledge, expertise, and efficiency were evident throughout the entire process. Robert Hector 3rd took the time to listen to my concerns, answer all my questions, and provide me with tailored solutions that perfectly fit my mission. What truly impressed me was the level of personal care and commitment demonstrated by Robert Hector which made me feel like a valued customer and treated my project as if it were his own. Robert Hector 3rd dedication to delivering exceptional service was evident in every interaction I had with him. In conclusion, I want to express my sincere gratitude for the outstanding service I received from Robert Hector. Your team's professionalism, expertise, and dedication are truly commendable. I will not hesitate to recommend your services to others and look forward to working with you again in the future. Thank you once again for going above and beyond to provide me with exceptional service. Warm regards, John Hazelbaker
Feb 6th, 2024

Just have to say this was the very best experience Ive had with equipment rentals in my 59 years thanks to Robert Hector III at United Rentals of Annapolis. He went out of his way to deliver the generator for my daughters wedding, set up everything, and had me video the start up and running for equipment to cater 200 guests, caterers kitchen, restroom trailer, heaters, and thousand of lights. The equipment was superb for a reasonable rate and we were able to have wonderful night through tropical storm Ophelia. I would highly recommend this company for any of your equipment rentals needs. The equipment and staff were 10/10 for everything.
Nov 6th, 2023

This place has everything youll ever need to rent. Staff was very friendly and nice. I drive well out of my way to rent from here because they make it easy and have been very helpful both times Ive rented here.
Sep 13th, 2023

I use porta potties everyday for work. Today, I came across one of theirs and it is literally the CLEANEST porta potty I've ever seen in my life! -I'm SUPER impressed- Keep up the great work!
Jul 31st, 2023

Very helpful and accommodating organization. Thank you Manager Mr Hector
Apr 29th, 2023