Capital Cleaners

The best around.Ive had things hemmed and patches sown on. Always friendly, great at what they do.
Mar 4th, 2024

Always so kind and accommodating. Thank you!
Oct 8th, 2023

Professional, and appreciate their work. Highly recommend! Also prices are very reasonable.
Sep 23rd, 2022

I have been a customer of this cleaners for 16 years and recently I dropped of a $500 salvatore ferragamo shirt there to be dry cleaned they completely ruined the shirt by putting it into a washing machine when I took the shirt back to them to tell the owner and his wife who Ive known since 2007 they proceeded to be non helpful and rude saying that it was my fault and that I put it into the washing machine I am a single man whos lived alone most of my life I do not own a washing machine!! In no way shape or form did I do anything to the shirt which is why I gave it to them to have it dry cleaned When I had asked them to compensate me for the expensive shirt that they damaged the owner who was male proceeded to refuse to take responsibility and be rude toward me a loyal customer for all of these years i even asked him to just take responsibility for the issue an that I wouldnt even want to be compensated anymore and I would just throw the shirt in the garbage and leave and he still refused to take accountability I cant recommend anyone use this business ever theyve also ruined a pair of linen pants that I gave them to have dry cleaned back in 2010 an guess what those were ruined because of them PUTTING THEM IN A WASHING MACHINE and not having them dry cleaned like they were sapost to I will never come here ever again an you shouldnt ether
Aug 29th, 2023

Oh boy, where do I even begin with Capital Cleaners in Annapolis? I dropped off a few garments there on April 15, and when I picked them up a few days later, I was in for a nasty surprise. One of my dress shirts had a rip in the back with three circular dots, lightly white in color. Now, I'm no stranger to laundry mishaps I served in the Navy's laundry room for a hot minute but this was something else entirely. When I took the shirt back to Capital Cleaners to sort it out, the woman behind the counter refused to take responsibility for it, even though their little stapled tracking number was still on the shirt! After much back-and-forth, she finally agreed to take the shirt to her manager and promised to call me. Well, guess what? Two weeks went by with no word from them. Nada. Zilch. So, I had to call them myself, and who do I get on the line? The same lady who was rude and short with me the first time around! She promised to have the manager call me back, but I didn't hear anything until yesterday. And guess what time they called? 7 PM, right in the middle of my dinner. Seriously, who does that? The guy who called himself the owner, Jung Woo or whatever his name was, didn't offer me any explanation or compensation for the damage to my shirt. Instead, he insisted that his business couldn't possibly be at fault because of "nothing." Huh? Are you kidding me? Look, I get that accidents happen, but the complete lack of accountability and professionalism from this company is outrageous. And let's not even get started on the state of their shop it's an absolute dump. Seriously, if you value your clothes, time, and sanity, stay far away from Capital Cleaners. They clearly don't give a damn about their customers or their reputation.
Jun 8th, 2023