Empeople Credit Union

Worst bank in town. Been there 27 yrs up until 6 months ago. Best move I have made in a very long time. I will defer anyone I can from there.
Mar 14th, 2024

Dec 25th, 2023

They were the best when they were Infinitely Credit Union. Now they suck. Me and other people I know have gotten their cards hacked multiple times. They also just freeze your card randomly when you make your own payments or purchases. Ive been late to pay my bills twice now due to this. Their customer service is also the worst. The only person there who seems to know what theyre doing is a girl named Amber. I dont know her last name, but she actually treats you like a person. She deserves a raise. I miss Infinitely Credit Union so much! The only reason Im still using Empeople is because if I switched anywhere else my interest rate on my car payment would go up due to todays market.
Dec 18th, 2023

This place is good except the lady bank teller with the short hair is practically useless. Always says peoples account balances out loud when they have specifically asked her not to (I overheard this happen last month) and saying incorrect information regarding monthly payments. Every time Ive gone in there Ive purposely avoided working with her but today I had no choice. When my app shows a certain dollar amount due & I pay that amount, she very loudly announces that I am short on my payments. I dont think the concept of over payments = smaller monthly payment the next month is on her mind. Very unnecessary. Other than that woman this place is alright. Every other teller is respectful of private information.
Nov 22nd, 2023

Nov 7th, 2023