Hours

Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Chamber Rating

3.1 - (9 reviews)
4
1
0
0
4
Read Our 9 Reviews

Chamber Rating

3.1 - (9 reviews)
4
1
0
0
4
  • dianne peaslee

    Impossible to get an answer regarding wages, benefits etc. Their website is worse than talking to them on the phone. When you call them out on their on facebook posts they block you so others wont find their absolute failures in managementthe fact that several reviews here are from people associated with the company speaks volumes
    Jun 6th, 2022

  • Stefanie Jones

    I previously worked with Assistance Plus and left to pursue another interest. However, I missed all my hard-working, upbeat, amazing co-workers and supervisors and just HAD to come back! If you want to join a team that truly wants to make a difference, come to Assistance Plus! The company was founded by Johnna Bowen and is now run by her daughter, Jillian Jolicoeur. These two, inspiring women bend over backwards and advocate fiercely for both staff and clients.
    Mar 7th, 2022

  • Brittany Bioski


    May 15th, 2020

  • Cheryl Bean


    May 13th, 2020

  • Shannon Godin

    Morgan Britto is my Case Manager, and is the most unprofessional mental health professional I have ever met! She has broken down with anxiety and mental health issues in my home more times than I am able to count. I don't know why she burdens me with her own issues - if she cannot remain professional than she should not be in the work field, especially this one. Morgan victimizes herself regularly and voices that her job is just wat too hard for her to accomplish. She stated that everybody is in jeopardy of becoming homeless on her client list and it's just way too difficult and taxing to try to find us all places to live. If you seem to have a difference in opinion from hers, she will take it personal and hold it against you on further visits and communication. I don't think she understands nor cares how detrimental her unprofessional behavior has been to my mental health the entire time she and her company have been providing me service. Every time I have tried to express this to her - how her behavior is negatively affecting me and my mental state - she makes it my fault. She knows the reason I am getting services is for mental health disabilities and I have more than one! I am very excited to be receiving case management services elsewhere starting September. I was supposed to have service's with Assistance Plus throughout July and August but Morgan Britto has made this simply impossible to do! She is simply incapable of putting personal feelings aside and remaining professional to execute her job professionally. She just doesn't have the skills, so I have chosen to be without service. Assistance Plus better not change me for July or August because Morgan has failed in every single way possible at this point. I have had numerous people apologize on behalf of Assistance Plus and their employee Morgan Britto's unprofessional behavior - so many have said, "Regardless of the situation at hand Shannon, we are in the Mental Health field to HELP! We are at service to the people that we work for, period. Nobody should be treated like you have been by this company. None of her reasons are justifiable"!
    Jul 11th, 2022

Read Our 9 Reviews

About
Assistance Plus

Assistance Plus is located at 1604 Benton Ave in Waterville, Maine 04901. Assistance Plus can be contacted via phone at 207-453-4708 for pricing, hours and directions.

Contact Info

  •   207-453-4708
  •   (207) 238-9964
  •   (207) 453-6250

Questions & Answers

Q What is the phone number for Assistance Plus?

A The phone number for Assistance Plus is: 207-453-4708.


Q Where is Assistance Plus located?

A Assistance Plus is located at 1604 Benton Ave, Waterville, ME 04901


Q What is the internet address for Assistance Plus?

A The website (URL) for Assistance Plus is: http://www.assistanceplus.com/


Q Is there a key contact at Assistance Plus?

A You can contact Caroline Lawrence at 207-453-4708.


Q What days are Assistance Plus open?

A Assistance Plus is open:
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM


Q How is Assistance Plus rated?

A Assistance Plus has a 3.1 Star Rating from 9 reviewers.

Key Contacts

image
Caroline Lawrence
Manager


Hours

Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Ratings and Reviews
Assistance Plus

Overall Rating

Overall Rating
( 9 Reviews )
4
1
0
0
4
Write a Review

dianne peaslee on Google

image Impossible to get an answer regarding wages, benefits etc. Their website is worse than talking to them on the phone. When you call them out on their on facebook posts they block you so others wont find their absolute failures in managementthe fact that several reviews here are from people associated with the company speaks volumes


Stefanie Jones on Google

image I previously worked with Assistance Plus and left to pursue another interest. However, I missed all my hard-working, upbeat, amazing co-workers and supervisors and just HAD to come back! If you want to join a team that truly wants to make a difference, come to Assistance Plus! The company was founded by Johnna Bowen and is now run by her daughter, Jillian Jolicoeur. These two, inspiring women bend over backwards and advocate fiercely for both staff and clients.


Brittany Bioski on Google

image


Cheryl Bean on Google

image


Shannon Godin on ChamberofCommerce.com

image Morgan Britto is my Case Manager, and is the most unprofessional mental health professional I have ever met! She has broken down with anxiety and mental health issues in my home more times than I am able to count. I don't know why she burdens me with her own issues - if she cannot remain professional than she should not be in the work field, especially this one. Morgan victimizes herself regularly and voices that her job is just wat too hard for her to accomplish. She stated that everybody is in jeopardy of becoming homeless on her client list and it's just way too difficult and taxing to try to find us all places to live. If you seem to have a difference in opinion from hers, she will take it personal and hold it against you on further visits and communication. I don't think she understands nor cares how detrimental her unprofessional behavior has been to my mental health the entire time she and her company have been providing me service. Every time I have tried to express this to her - how her behavior is negatively affecting me and my mental state - she makes it my fault. She knows the reason I am getting services is for mental health disabilities and I have more than one! I am very excited to be receiving case management services elsewhere starting September. I was supposed to have service's with Assistance Plus throughout July and August but Morgan Britto has made this simply impossible to do! She is simply incapable of putting personal feelings aside and remaining professional to execute her job professionally. She just doesn't have the skills, so I have chosen to be without service. Assistance Plus better not change me for July or August because Morgan has failed in every single way possible at this point. I have had numerous people apologize on behalf of Assistance Plus and their employee Morgan Britto's unprofessional behavior - so many have said, "Regardless of the situation at hand Shannon, we are in the Mental Health field to HELP! We are at service to the people that we work for, period. Nobody should be treated like you have been by this company. None of her reasons are justifiable"!


Load More Reviews

Overall Rating

Overall Rating
( 9 Reviews )
4
1
0
0
4

Write a Review

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