201 Service

Thank you so much for reaching out! Here at 201 Service, we truly value and welcome customer feedback. Regarding your service order, may I kindly direct you to the AAA Membership Guide, more specifically "Extrication/Winching".“If your vehicle becomes stuck, one normally equipped service vehicle and one driver will be provided to extricate or winch your vehicle when it can be safely reached from a normally traveled road or established thoroughfare. Extrication of vehicles parked on streets, driveways, parking lots or alleys which are snowbound or flooded is not covered under AAA membership. Service does not include shoveling snow from around a vehicle or clearing a road or driveway. If special equipment, more than one service vehicle or more than one person is required, the associated costs may be at your expense.”Please let us know if you have any questions or need further assistance.