Cash Energy

Great service!
Feb 24th, 2023

Found a better and cheaper oil company
Feb 8th, 2023

I've been a loyal customer almost 9 years. My recent experience is horrendous involving a credit for filling my tank. In September they offered a $30 credit for a fill up. It was never posted to my account when ordering fuel in December contacted customer service was told they would e mail their supervisor and it would be credited to my account! However when ordering fuel this week now February still not resolved! I contacted customer service again was told there is only one person who can issue the credit the same woman they e mailed in December was  sent another one and I was put through to her voice mail left message no response! Evidently customer SERVICE is not part of their DNA! Looking for fuel look elsewhere!
Feb 8th, 2023

Cash Energy is very reliable. Their prices are reasonable.
Jan 17th, 2023

I was originally calling to pay off a balance from my girlfriends account and then order some oil. When they pulled up my account they said that in addition to my gfs previous order, I still owed on a purchase from a few months ago, I told them I was pretty sure I paid it but was told otherwise so I paid about half of my total and was told their accountant would look into it later that day. They told me the next day there was no error and that I owed the amount. It wasnt until I said I found the charge on my banking app that they did a bit more digging and found I did, in fact, pay. After clearing up the details I was told my balance was zero. I had to point out that I was still owed $50 back for over paying. I asked to get that amount refunded to my card, thankfully they were able set it up but upon asking what card it would be put back on I was told one of the two cards, they didnt know. I know mistakes happen but this was borderline ignorance/negligence.
Jan 28th, 2023