MaineHealth Care at Home

Travlelers beware: Very high turnover with MaineHealth Care at Home all up & down the coast. Most of the nurses are travelers because locals won't work for the unrealistic expectations: very high "quota," plus 80-100 miles / day, no administrative or supervisor support. Patient Care suffers greatly.
Jan 23rd, 2024

Rude
Mar 22nd, 2023

We called and within one week had an evaluation and future appointment schedule set up. Lauren and Allie the PTs assigned to us are wonderful, patient and knowledgeable. When your toddler feels safe enough to work with someone you know youve made the right choice as this can sometimes take time to warm up and build relationships. I cannot recommend them enough, our toddler is learning new skills already. Thank you!!
Dec 11th, 2021

Coming out of surgery I was referred to care at home. Nothing but problems from day one. First nurse to visit was an evaluator. I had strained my knee due to not being able to bend over. I expressed the Ice and rest had helped and felt I should continue. She found the spot where it hurt and after pressing it to see where it hurt she kept telling me that I needed occupational therapy and Pt. When I disagreed she kept pressing it saying "look how much pain you're in! Yes because she wouldn't stop pressing it. Finally I told her in no uncertain terms to stop pressing it and that I wasn't having Physical therapy. Next day I got a call form a physical therapist. Obviously she was just trying to drum up business. Several other communication issues. i called their office to complain was turned over to voicemail which was never answered. On the Maine care page it said that I had been visited 4 times. It was only 2. I will be calling insurance to see if they over charged. I think the problem is they don't have any competition. That and more people need to speak up which I most certainly will do
Jun 24th, 2021

FACTS: High turnover, poor communication from administration, some therapist who won't make visits and claim your child does things well before they actually do, therapist who charge insurance for an hour but only provide half and the amount of advocation you need to prove your child needs help is both frustrating and exhausting. We had a few long time therapist who had several years with them and then were suddenly gone. Only reason to not move elsewhere to be honest. Very disappointed. 1/4 star!
Sep 20th, 2020