Chamber of Commerce

      KeyBank

      ( 5 Reviews )

      KeyBank
      Learn more about KeyBank's products and services
      Yext Power Listing.
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      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      1.0 - (5 reviews)
      0
      0
      0
      0
      5
      Read Our 5 Reviews

      Chamber Rating

      Verified Member
      1.0 - (5 reviews)
      0
      0
      0
      0
      5
      › ‹
      • Gary Berlucchi

        Went to the monument square branch in portland,Maine 04101 today to use my safe deposit. Branch opens at 9:00 am I arrived at 9:30 am and the door was locked. I found another entry into the shared building where a security guard called the branch to tell them the door was locked. After waiting another 10 minutes in the cold , a key bank employee opened the door. After I asked why the door was locked 30 minutes after opening hours , he just said oh I guess the lock isnt working. Never apologized. Time to replace the manager. Im a long time customer of key bank and I use a different branch that I am happy with but will never use this branch again! Gary Berlucchi South Portland, Maine
        Jan 26th, 2024

      • William Ives

        I have been waiting over a year for the manager to call me about an unresolved issue with my safety deposit box. Have talked to the call center and they said I need to talk with the bank directly. Put in multiple request to be contacted via phone or email. They are only open during 9-5 Monday through Friday when most people are working. Have called and left multiple messages with no returned calls. Awful awful experience with this place. Would not recommend to my worst enemy.
        Aug 15th, 2023

      • Bette Krise

        They put the Key in Keystone Cops!
        Jul 11th, 2023

      • Hunter

        don't even live in Maine but this bank got me messed up. Real Florida Jit yurrr bark bark
        Nov 18th, 2022

      • Thomas Pearson

        Fees are ridiculous! They call it FeeBank for a reason. Stay away! And, I have a very good idea myself on how to avoid these fees.
        Feb 3rd, 2022

      Read Our 5 Reviews

      About
      KeyBank

      Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU; and a website, Key.com, and mobile app that provides account access and financial products 24 hours a day.

      Contact Info

      Products

      • Checking Accounts
      • Savings Accounts
      • CD's
      • Loans & Lines of Credit
      • Credit Cards
      • Investments

      Services

      • ATMs
      • Online/Mobile Banking
      • KeyBank Relationship Rewards
      • Safe Deposit Boxes
      • Investment Services

      Languages

      • English

      Questions & Answers

      Q What is the phone number for KeyBank?

      A The phone number for KeyBank is: (207) 776-7240.

      Q Where is KeyBank located?

      A KeyBank is located at 1 Monument Sq, Portland, Maine 04101

      Q What is the internet address for KeyBank?

      A The website (URL) for KeyBank is: https://www.key.com/locations/me/portland/BRCH19610127/one-monument-square?ppc=cmpyxt

      Q How big is KeyBank?

      A KeyBank employs approximately 20+ people.

      Q What days are KeyBank open?

      A KeyBank is open:
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: Closed

      Q How is KeyBank rated?

      A KeyBank has a 1.0 Star Rating from 5 reviewers.

      Hours

      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed

      Ratings and Reviews
      KeyBank

      Overall Rating

      Overall Rating
      ( 5 Reviews )
      0
      0
      0
      0
      5
      Write a Review

      Gary Berlucchi on Google

      image Went to the monument square branch in portland,Maine 04101 today to use my safe deposit. Branch opens at 9:00 am I arrived at 9:30 am and the door was locked. I found another entry into the shared building where a security guard called the branch to tell them the door was locked. After waiting another 10 minutes in the cold , a key bank employee opened the door. After I asked why the door was locked 30 minutes after opening hours , he just said oh I guess the lock isnt working. Never apologized. Time to replace the manager.
      Im a long time customer of key bank and I use a different branch that I am happy with but will never use this branch again!
      Gary Berlucchi
      South Portland, Maine

      Business Response on Google Jan 26th, 2024
      Hi Gary, I'm so sorry you had that experience at the branch. I'll be sure to pass this along to the branch and their hierarchy so they are aware. We appreciate you taking the time to let us know. ^LH

      William Ives on Google

      image I have been waiting over a year for the manager to call me about an unresolved issue with my safety deposit box. Have talked to the call center and they said I need to talk with the bank directly. Put in multiple request to be contacted via phone or email. They are only open during 9-5 Monday through Friday when most people are working. Have called and left multiple messages with no returned calls. Awful awful experience with this place. Would not recommend to my worst enemy.

      Business Response on Google Aug 25th, 2023
      Hello William, can you please provide additional information on your branch experience, email us at [email protected] with your full name, contact number & reference case #93129 in the subject line. We'd be happy to forward this over to the proper area for review. Thank you. ^PR

      Bette Krise on Google

      image They put the Key in Keystone Cops!

      Business Response on Google Jan 12th, 2020
      Bette -I'd like to understand what happened. Please email with details around your experience to [email protected]. Don't forget to include your full name and a phone number to get in touch. Thank you! ^CS

      Hunter on Google

      image don't even live in Maine but this bank got me messed up. Real Florida Jit yurrr bark bark

      Business Response on Google Dec 1st, 2022
      Hi Hunter- We would like to learn more about your experience. Please email us at [email protected] with any questions or concerns you may have. Please reference Case #74312 in your subject line. Thanks ^KC

      Thomas Pearson on Google

      image Fees are ridiculous! They call it FeeBank for a reason. Stay away! And, I have a very good idea myself on how to avoid these fees.

      Overall Rating

      Overall Rating
      ( 5 Reviews )
      0
      0
      0
      0
      5

      Write a Review

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