Amato's

No stars for service/atmosphere. The only thing I was told by the person working was to order on the kiosk, no hi nor any form of good customer service. He also didn't bother to explain where I'd have to pay or info about how the kiosk works. I asked once I found where I was supposed to pay if there were anyone I could speak with about my experience to help for a better future experience to others, I simply got an "I dunno". It's disappointing how little service some places can get away with and still keep their jobs
Feb 25th, 2024

We ordered two Italians for take out both with no black olives at the Lewiston, Maine location on 2/23/24. When we unwrapped the sandwiches both had black olives on them and the bread was far from fresh. Not what we expected especially after the Amatos employee repeated the order over the phone. Certainly disappointed.
Feb 20th, 2024

I made an order for a sandwich and had waited 15 minutes for it to be made making me late for my lunch break so I couldn't eat my lunch when I should have been able to other than the wait the sandwich was good but I shouldn't have had to wait 15 minutes and have the guy who brought me to the store to say I got 5 minutes or he's leaving for my sandwich to be made
Nov 25th, 2023

I'm not sure what happened in the past week or two but I haven't had a good sandwich since Brian was there. It's really unfortunate because I bought food here literally every evening. I refuse to buy "unwrapped" food or slimy wet bread. The Italians are NOT made in a way most anyone would purchase
Nov 17th, 2023

They change the way you have to order. You can't even order to have a salad made up. Because they pre, make them the night before. They have a kiosk in the store where you can place orders but you can't order salads because they're all pre-made and they won't make any up for someone who just comes in to order one This place pretty much sucks, and it looks like I'm not the only one that thinks that since they only have a 2.5 rating.
Oct 3rd, 2023