Northern Lights Maine, Inc.

Hours

Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 2:00 PM

Chamber Rating

4.3 - (60 reviews)
42
7
3
2
6
Read Our 60 Reviews

Chamber Rating

4.3 - (60 reviews)
42
7
3
2
6
  • Jeff Neithercutt

    I went to the store to ask about purchasing a wood stove insert and having it installed. The man in the store seemed nice and interested, but when I emailed the measurements and photos to him several days later, he ghosted me. So I sent a followup email and filled out their "Contact Us" form on their website and even with Over a month of requests, they've completely ghosted me. They obviously don't need my business. But they could have at least given me the courtesy of a reply to any of my attempts to reach them.
    Dec 3rd, 2023

  • Wyeth Houle

    They did an amazing job tuning up my bike and making it ready to go again. Highly recommend Northern Lights for bike services!
    Aug 31st, 2023

  • steph hastings

    If i could give them zero stars i would they not worth anyone's time of day
    Aug 29th, 2023

  • Alex W

    Called them for months to get a callback for repair on the Harman pellet stove purchased from Northern Lights. Every time I call, they say I will get a callback for scheduling. It never happens. Terrible customer service.
    May 10th, 2023

  • Shane Dunn

    Over priced 4900 bucks for a pellet stove that does 2500 Sq ft. Go to tractor supply and buy one for 1300 bucks that does 2500 Sq ft.
    Jan 22nd, 2023

Read Our 60 Reviews

About
Northern Lights Maine, Inc.

Northern Lights Maine, Inc. is located at 639 Wilton Rd in Farmington, Maine 04938. Northern Lights Maine, Inc. can be contacted via phone at 207-778-6566 for pricing, hours and directions.

Contact Info

  •   207-778-6566
  •   (207) 778-6566
  •   (800) 778-6566
  •   (207) 778-3192

Products

  • WINTER CLOTHING & ACCESSORIES

Services

  • INSULATED CHIMNEY LINERS & SYSTEMS

Questions & Answers

Q What is the phone number for Northern Lights Maine, Inc.?

A The phone number for Northern Lights Maine, Inc. is: 207-778-6566.


Q Where is Northern Lights Maine, Inc. located?

A Northern Lights Maine, Inc. is located at 639 Wilton Rd, Farmington, ME 04938


Q What is the internet address for Northern Lights Maine, Inc.?

A The website (URL) for Northern Lights Maine, Inc. is: http://www.northernlightsmaine.com/


Q How big is Northern Lights Maine, Inc.?

A Northern Lights Maine, Inc. employs approximately 6-10 people.


Q Is there a key contact at Northern Lights Maine, Inc.?

A You can contact Martin Farnum at 207-778-6566.


Q What days are Northern Lights Maine, Inc. open?

A Northern Lights Maine, Inc. is open:
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 2:00 PM


Q How is Northern Lights Maine, Inc. rated?

A Northern Lights Maine, Inc. has a 4.3 Star Rating from 60 reviewers.

Key Contacts

image
Martin Farnum
Owner


Hours

Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 2:00 PM

Ratings and Reviews
Northern Lights Maine, Inc.

Overall Rating

Overall Rating
( 60 Reviews )
42
7
3
2
6
Write a Review

Jeff Neithercutt on Google

image I went to the store to ask about purchasing a wood stove insert and having it installed. The man in the store seemed nice and interested, but when I emailed the measurements and photos to him several days later, he ghosted me. So I sent a followup email and filled out their "Contact Us" form on their website and even with Over a month of requests, they've completely ghosted me. They obviously don't need my business. But they could have at least given me the courtesy of a reply to any of my attempts to reach them.

Business Response on Google Dec 6th, 2023
Hi Jeff,We apologize for not getting back to you sooner. That has not been our intention. We have been short staffed with technicians, causing office management to be on the road, as well. Being our extremely busy time of year, and having this problem, we haven't been able to get back to some of our customers as quickly as we would like. If you still want to pursue doing business with us, and are able to wait just a little bit longer, we will get to your estimate. Again, our apologies and hope you can understand.

Wyeth Houle on Google

image They did an amazing job tuning up my bike and making it ready to go again. Highly recommend Northern Lights for bike services!


steph hastings on Google

image If i could give them zero stars i would they not worth anyone's time of day

Business Response on Google Sep 3rd, 2023
Steph, Sorry that you did not have a positive experience. I do feel that we fully explained why we were not able to assist you. You have a consumer direct e-bike that is no longer in business that requires an electric component specific to that bike. We explained that we stock only e-bike parts for the brands of e-bikes that we sell. This is a common practice for most local bike shops. We are sympathetic to your situation, and expressed as much when you were in the shop, but are unfortunately unable to assist. Your frustration with your situation would be better placed with the e-bike company, not with us.

Alex W on Google

image Called them for months to get a callback for repair on the Harman pellet stove purchased from Northern Lights.
Every time I call, they say I will get a callback for scheduling. It never happens.
Terrible customer service.


Shane Dunn on Google

image Over priced 4900 bucks for a pellet stove that does 2500 Sq ft. Go to tractor supply and buy one for 1300 bucks that does 2500 Sq ft.


Load More Reviews

Overall Rating

Overall Rating
( 60 Reviews )
42
7
3
2
6

Write a Review

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