Chamber of Commerce

      Dead River Company

      ( 54 Reviews )

      Dead River Company
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      Hours

      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM
      Thursday:
      8:00 AM - 5:00 PM
      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.3 - (54 reviews)
      43
      1
      1
      1
      8
      Read Our 54 Reviews

      Chamber Rating

      4.3 - (54 reviews)
      43
      1
      1
      1
      8
      › ‹
      • Rick Alexander

        Very professional and responsive. They had a technician on-site in less than an hour after our call and Dustin, our tech, had us back on line soon after. Strongly recommend!
        Mar 8th, 2024

      • Catherine Ring

        Thank you for sending a stellar service technician, Chris Nielsen, to replace parts in my boiler. He was friendly, hardworking and so helpful. He answered all my questions and made me feel confident that my boiler is now in great shape. Thanks!
        Dec 31st, 2023

      • Melody Neely

        Great quick response on a holiday.
        Dec 26th, 2023

      • Jamie Derosier

        I made a call for service with Dead River using my boiler service plan. There was a wiring problem with one of my zones. Alex Western Was dispatched to my house. He was professional and efficient and had my wiring problem solved in 15 minutes. He then noticed a few other problems with the expansion tank and placed an order for a return visit to have that replaced. Very grateful for the thorough approach and commitment to customer service.
        Dec 22nd, 2023

      • Ashton Wier

        EDIT EDIT: I trusted Dead River with a furnace install and I was honestly treated like royalty. They more than made up for the original issue. They made sure we did not get cold while waiting and promptly installed before things got too cold, at a time when they are likely their busiest. I truly appreciated the care taken and the fact that I wasnt just treated like a complaining customer. They certainly deserve a 5 star rating and I will always do business with them from now on. EDIT: I was contacted fairly quickly after this review. As can happen anywhere, this was an unintentional mistake that I have been assured will be used as a teaching moment. I was offered apologies, a credit, and also personal care of my needs. As frustrating as this originally was, I appreciate the care that was taken to make it right. Im not one to even write reviews typically, but I feel that this one was taken seriously and addressed. I have changed my review from one to four stars to reflect that. A month of waiting to hear back and little to no contact, I finally called another company that got me in right away. And yes, I contacted them repeatedly with no answers. Would never try to have an install done based on this experience.
        Apr 2nd, 2024

      Read Our 54 Reviews

      About
      Dead River Company

      Dead River Company is located at 103 S Main St in Brewer, Maine 04412. Dead River Company can be contacted via phone at 207-989-2770 for pricing, hours and directions.

      Contact Info

      •   207-989-2770

      Questions & Answers

      Q What is the phone number for Dead River Company?

      A The phone number for Dead River Company is: 207-989-2770.

      Q Where is Dead River Company located?

      A Dead River Company is located at 103 S Main St, Brewer, ME 04412

      Q What is the internet address for Dead River Company?

      A The website (URL) for Dead River Company is: https://www.deadriver.com/?utm_source=google&utm_medium=gmb&utm_campaign=organic

      Q What days are Dead River Company open?

      A Dead River Company is open:
      Tuesday: 8:00 AM - 5:00 PM
      Wednesday: 8:00 AM - 5:00 PM
      Thursday: 8:00 AM - 5:00 PM
      Friday: 8:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 8:00 AM - 5:00 PM

      Q How is Dead River Company rated?

      A Dead River Company has a 4.3 Star Rating from 54 reviewers.

      Hours

      Tuesday:
      8:00 AM - 5:00 PM
      Wednesday:
      8:00 AM - 5:00 PM
      Thursday:
      8:00 AM - 5:00 PM
      Friday:
      8:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM

      Ratings and Reviews
      Dead River Company

      Overall Rating

      Overall Rating
      ( 54 Reviews )
      43
      1
      1
      1
      8
      Write a Review

      Rick Alexander on Google

      image Very professional and responsive. They had a technician on-site in less than an hour after our call and Dustin, our tech, had us back on line soon after. Strongly recommend!

      Business Response on Google Feb 25th, 2024
      Your feedback is highly appreciated, Rick. Thank you for the 5-star review! -The Customer Service Team

      Catherine Ring on Google

      image Thank you for sending a stellar service technician, Chris Nielsen, to replace parts in my boiler. He was friendly, hardworking and so helpful. He answered all my questions and made me feel confident that my boiler is now in great shape. Thanks!

      Business Response on Google Dec 23rd, 2023
      Thank you so much for this 5-star review, Catherine. We really appreciate you being a customer and helping to share the word about us. -The Customer Service Team

      Melody Neely on Google

      image Great quick response on a holiday.

      Business Response on Google Jan 19th, 2024
      Melody- We’re happy to see that you had a 5-Star experience. -The Customer Service Team

      Jamie Derosier on Google

      image I made a call for service with Dead River using my boiler service plan. There was a wiring problem with one of my zones. Alex Western Was dispatched to my house. He was professional and efficient and had my wiring problem solved in 15 minutes. He then noticed a few other problems with the expansion tank and placed an order for a return visit to have that replaced. Very grateful for the thorough approach and commitment to customer service.

      Business Response on Google Dec 14th, 2023
      Thanks so much for sharing your experience with us, Jamie. We appreciate having you as a customer. -The Customer Service Team

      Ashton Wier on Google

      image EDIT EDIT: I trusted Dead River with a furnace install and I was honestly treated like royalty. They more than made up for the original issue. They made sure we did not get cold while waiting and promptly installed before things got too cold, at a time when they are likely their busiest. I truly appreciated the care taken and the fact that I wasnt just treated like a complaining customer. They certainly deserve a 5 star rating and I will always do business with them from now on.
      EDIT:
      I was contacted fairly quickly after this review. As can happen anywhere, this was an unintentional mistake that I have been assured will be used as a teaching moment. I was offered apologies, a credit, and also personal care of my needs. As frustrating as this originally was, I appreciate the care that was taken to make it right. Im not one to even write reviews typically, but I feel that this one was taken seriously and addressed. I have changed my review from one to four stars to reflect that.
      A month of waiting to hear back and little to no contact, I finally called another company that got me in right away. And yes, I contacted them repeatedly with no answers. Would never try to have an install done based on this experience.

      Business Response on Google Jul 2nd, 2023
      Ashton- We apologize for this disappointing experience. We strive to get back to all of our customers in a timely manner. We hope you give us the opportunity to better serve you in the future. Thank you. -The Customer Service Team
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      Overall Rating

      Overall Rating
      ( 54 Reviews )
      43
      1
      1
      1
      8

      Write a Review

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