Designs by Aaron

First time using this business. Needed my mother's ring fixed (put a new shank on it) from having worn it every day for the last 30 yrs. Aaron talked me through what needed to be done & the cost. Price was better than the estimates I had gotten at 2 other locations in Bangor. Just picked it up. Looks beautiful! Very satisfied with the work, staff & the timeline between when I dropped it off & picked up the repaired ring. I will definitely use their services again!
Apr 4th, 2024

Was tasked to buff the stainless steel parts of my watch. Took him 3 weeks to do a 30 minute job and completely ruined the gold plating on my watch. Said he would be careful and hand polish in-between to avoid tarnishing the gold plating. Then had the audacity to charge me 100 dollars.
Feb 23rd, 2024

Wonderful service, thanks!
Jan 28th, 2024

I have had multiple purchases from this store and each time they have bent over backward to accommodate my multiple requests and get the jewelry designs just right and all for a fair price. They are a pleasure to work with.
May 15th, 2023

The only reason I'm giving 2 stars is because my ring is beautiful again. With that said communication is lacking hard with this shop. I brought my ring to Aaron's on Feb 14th because I lost my diamond out of my engagement ring. And I wanted a diamond previously put in by quality jewelers that wasn't of great quality replaced. I was given a estimated return date of March 1st. Sounded great. I hadn't heard anything, no quote, nothing by Feb 21st I called, no answer, left a message, on Feb 27th finally got a call and fed a bunch of excuses of she was vacation, Aaron and wife sick on vacation, they had to close the shop for half a week.... still hadn't looked at my ring. Finally got a quote on March 1st.(my original est return date) The replacement diamond finally came in for me to look at and approve on Wed the March 6th. I went in March 7th said yes. Then finally 5 weeks from the day I brought in Wed March 20th I got a call at 5:11pm saying my ring was ready. Obviously they close at 5pm so couldn't pick it up until March 21st. When I got my ring and was paying for it I did state that 5 weeks was a very long time to have to wait, and the response I got was "yeah I know, but it's beautiful again." Which it is I don't deny that but it was a little ridiculous not getting any kind of discount on the labor for the extremely long wait, since Aaron himself told me it only would take 7 to 10 days to fix.... also I got no kind of credit towards the ring for the diamond they replaced and kept. So in my mind $2140.00 and 5 weeks was ridiculous. So I will not be bringing my jewelry here ever again.
Mar 20th, 2024