The Home Depot

Maryanne Cross _{on Google}

Apr 8th, 2024

The team at Home Depot lack knowledge, the manager has no conflict resolution skills, and snide comments by employees having no understanding of home improvements and the value of products and if there is damaged items saying the price is the price on a laminated counter top when it has a crack and blemish. 10 percent off a damaged counter top does not counter the decrease a home buyer would expect if pointed out. The crack I could have worked with since I have a talented worker but he would have to be extremely careful not to split the whole countertop and we would have to fill the crack and blend it for it not to be noticed unless by a discerning eye but not at 10 percent. That was not worth that amount of work or time. There were no other counter tops available at that length and then there was no 45 degree cut matching pair. I had no issue purchasing at full cost without damage as I wanted to buy the pair to it at full cost. There was also no attempt by the audience of employees hanging around at pos to step up and say hey let me check to see if a nearby location has the product you need or lets see how long it would be until you could get delivery directly to your house. I went to Lowes right after and was discussing the problem and the employee laugh saying here we would have gave you 50 percent off the product as it would just sit on the shelf without selling. There I bought counter tops undamaged cheaper and then I got 20 percent off on top of it for signing up for a Lowes card regardless if you can open an account. I told the Home Depot staff that damaged counter top will sit on the shelf without selling and that is profit loss. I hope they label it as damage and not to try to sell damaged goods at full costs to a potential buyer. All the workers I can earnestly say do not have their own homes or been involved in home improvements otherwise they would have understood my frustration.

Free Thinker _{on Google}

Apr 3rd, 2024

Pretty much just like any other home Depot. Inept. In this particular store I was looking for a water level. But, when I asked where I could locate one I was met with mass confusion by the employee and they asked me if it was used to level water. I mean.... Seriously!! Wow

Sergey Kaletin _{on Google}

Mar 21st, 2024

As regular customers of the Bangor Home Depot store we would like to express our gratitude and support to the very good and attentive employees especially Roberta, Colby, Dom, Derek, and Jacob. They provided us with timely assistance with the purchase and loading of our building materials and are truly professional workers. Thank you!!