The Home Depot

This was hands down the best Home Depot shopping experience I've ever had. I was working out of town and had to stop in to grab some materials and a few tools. An employee named Ronald came over and asked us if we needed help. He took the time to find what we were looking for! This was actually the first time I've had anyone working for Home Depot ask me if I needed help without me approaching someone. On top of Ronald coming to the rescue, I also had another employee ask me after Ronald helped us. Cheers Ronald! You made a customer's day!
Apr 11th, 2024

A guy named Tre checked me out at customer service he had the worst attitude.
Mar 30th, 2024

Mar 28th, 2024

I went to Home Depot on March 21 to buy a freezer and I ask them can it be delivered March 22 because I really need it they told me if I pay extra it will be delivered between 6 am and 8 am well 10:30 comes around so I called them they said they had bad weather and it was cause problems now I live 20 mins from Home Depot and it was sunshine at my house but they told me it would be delivered today March 22 so I went to Baton Rouge and when I got back home around 5 there was no freezer so I called back and they said they have even put it on the truck and I asked again was it going to be delivered on March 22 and they said yes well about 15 mins later they called me back and said the truck broke down so if they new they where not going to deliver it between 6 and 8 why did they charge me extra
Mar 22nd, 2024

Weed eaters are now under lock and key. I walked around for a few minutes trying to find an associate who wasnt already occupied. I found someone who got on his phone and then told me someone was in that aisle. I found nobody there when I went to the aisle and that guy was gone when I went back to find him. A cashier pointed me toward someone else but that guy disappeared behind a crowd and then was gone. 20 minutes for absolutely nothing but aggravation because I walked out. There used to be assistance buttons in areas where things were locked down. Now its just acceptable to leave customers to find one of the handful of associates in the store. Do better Home Depot.
Mar 16th, 2024