Acme Brick Tile & Stone

Hours

Friday:
7:30 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM

Chamber Rating

3.4 - (10 reviews)
5
1
0
1
3
Read Our 10 Reviews

Chamber Rating

3.4 - (10 reviews)
5
1
0
1
3
  • Cynthia Smith

    I have to give stars or thus would be a zero star review. As a masonry contractor, we have done business with acme for 40 years. For the first 25 of those years, they were very good at taking care of their clients. However, customer service has been slipping for years, and has become non existent. Our most recent experiences with acme have included such gems as: 1) being supplied with the wrong materials because they would not let me go out into their yard to select the materials in spite of allowing me to do so for 40 years prior to this 2) when I told the lady in their office that I didn't appreciate how rude she was, she told me that I could leave and she would tell the manager not to do business with me anymore and that he wouldn't care If you are not buying commercial scale quantities of materials, they don't care. I will not buy materials from acme brick again. They may not care, but potential customers might care if they know this is the treatment they can expect.
    Nov 1st, 2023

  • Tommy Mitchell

    I HATE to put star up when it needs to be thumbs down 1000 times. This company CAN NOT GET ANY MATERIAL OR EVEN KNOW IF IT IS ON BACK ORDER TO LET YOU KNOW!!!! PEOPLE THERE DO NOT DO THERE JOB!!! SORRY, GARBAGE,THRASH & NEEDS TO JUST GET TORE DOWN COMPANY!!!!!
    Dec 27th, 2022

  • Kendrick White

    Quick in & out
    Jul 27th, 2021

  • buffchiefb52

    Everything you need and more
    Mar 14th, 2019

  • Christopher Epperson

    Our experience is definitely one of worthy reviewing, for anyone who has a dream of wanting to build their own home a reality. My wife and I needed NO financing, had our own approved plans, and occasionally had talked to a couple of contractors, but had made no decisions or signed any agreements because we were also interested in being our own contractors, which is not against the law. Upon submitting our plans to ACME for a full supply and cost listing. We noticed that they were not only apprehensive about providing the information, their demeanor was resistive also. It was a very upsetting and unsettling experience. But, for a complete 360 degree experience....Please go to BRADLEY BRICKS in Bossier City,La...I can assure you the experience will be as different as night and day and well deserved...Everyone I know, who will listen , I will direct AWAY FROM ACME....there are not only other options, but a more pleasant experience.
    Jan 22nd, 2019

Read Our 10 Reviews

About
Acme Brick Tile & Stone

Acme Brick, Tile & Stone is a complete masonry resource open to the public. We carry hard-fired Acme Brick as well as brick from other quality manufacturers, in a broad selection of colors and textures; ceramic and porcelain tile; natural and manufactured stone; fireplace systems; all the essentials for elegant outdoor living, such as fire features, grills and kitchens, and masonry landscape units; attractive accessories; and masonry supplies to complete the job.

Contact Info

  •   318-221-2449

Services

  • Building materials store
  • Home Services

Specialities

  • Building materials store
  • Home Services

Questions & Answers

Q What is the phone number for Acme Brick Tile & Stone?

A The phone number for Acme Brick Tile & Stone is: 318-221-2449.


Q Where is Acme Brick Tile & Stone located?

A Acme Brick Tile & Stone is located at 1919 Kings Hwy, Shreveport, LA 71103


Q What is the internet address for Acme Brick Tile & Stone?

A The website (URL) for Acme Brick Tile & Stone is: https://brick.com/shreveport


Q How big is Acme Brick Tile & Stone?

A Acme Brick Tile & Stone employs approximately 20+ people.


Q What days are Acme Brick Tile & Stone open?

A Acme Brick Tile & Stone is open:
Friday: 7:30 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM


Q How is Acme Brick Tile & Stone rated?

A Acme Brick Tile & Stone has a 3.4 Star Rating from 10 reviewers.

Hours

Friday:
7:30 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM

Ratings and Reviews
Acme Brick Tile & Stone

Overall Rating

Overall Rating
( 10 Reviews )
5
1
0
1
3
Write a Review

Cynthia Smith on Google

image I have to give stars or thus would be a zero star review.
As a masonry contractor, we have done business with acme for 40 years. For the first 25 of those years, they were very good at taking care of their clients. However, customer service has been slipping for years, and has become non existent.
Our most recent experiences with acme have included such gems as:
1) being supplied with the wrong materials because they would not let me go out into their yard to select the materials in spite of allowing me to do so for 40 years prior to this
2) when I told the lady in their office that I didn't appreciate how rude she was, she told me that I could leave and she would tell the manager not to do business with me anymore and that he wouldn't care
If you are not buying commercial scale quantities of materials, they don't care. I will not buy materials from acme brick again. They may not care, but potential customers might care if they know this is the treatment they can expect.

Business Response on Google Nov 22nd, 2023
Hi Cynthia, we regret your unpleasant experience at our Shreveport location, and we would very much like to speak with you in person about the incident. If you can please email the store manager, Greg at [email protected] with your contact information, we will be most appreciative. We are committed to doing right by our customers – and it is certainly not Acme’s practice to speak to customers as you were spoken to. We are also committed to your safety. So while it is true that customers used to select products by browsing our brickyard, we now limit customers’ access to this area. So we hope to learn more about how the wrong product came to your site, so that we can improve our service going forward. Thank you very much for your feedback.

Tommy Mitchell on Google

image I HATE to put star up when it needs to be thumbs down 1000 times. This company CAN NOT GET ANY MATERIAL OR EVEN KNOW IF IT IS ON BACK ORDER TO LET YOU KNOW!!!! PEOPLE THERE DO NOT DO THERE JOB!!! SORRY, GARBAGE,THRASH & NEEDS TO JUST GET TORE DOWN COMPANY!!!!!

Business Response on Google May 22nd, 2022
We apologize for your experience, Tommy. The Acme Management Team would like to look into this situation and work with you to resolve it. Please contact Greg at [email protected].

Kendrick White on Google

image Quick in & out

Business Response on Google Jan 12th, 2022
Thank you, Kendrick! We are excited to hear that you had a great experience at our local Acme Brick, Tile & Stone. We look forward to working with you on your next home project and appreciate your kind words!

buffchiefb52 on Google

image Everything you need and more


Christopher Epperson on Google

image Our experience is definitely one of worthy reviewing, for anyone who has a dream of wanting to build their own home a reality. My wife and I needed NO financing, had our own approved plans, and occasionally had talked to a couple of contractors, but had made no decisions or signed any agreements because we were also interested in being our own contractors, which is not against the law. Upon submitting our plans to ACME for a full supply and cost listing. We noticed that they were not only apprehensive about providing the information, their demeanor was resistive also. It was a very upsetting and unsettling experience. But, for a complete 360 degree experience....Please go to BRADLEY BRICKS in Bossier City,La...I can assure you the experience will be as different as night and day and well deserved...Everyone I know, who will listen , I will direct AWAY FROM ACME....there are not only other options, but a more pleasant experience.

Business Response on Google Sep 29th, 2023
Hello Christopher, this is not the experience we want you to have and regret that your experience with us back then was not up to your expectations. We have since improved our customer service to ensure similar situations do not occur.

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Overall Rating

Overall Rating
( 10 Reviews )
5
1
0
1
3

Write a Review

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