Hours

Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM

Chamber Rating

3.5 - (247 reviews)
128
26
15
9
69
Read Our 247 Reviews

Chamber Rating

3.5 - (247 reviews)
128
26
15
9
69
  • K P


    Apr 3rd, 2024

  • Julie Dempsey

    Delivery drivers from Shreveport are horrible!!! I have sat inside my house and watched them throw my packages onto my porch. This wasn't just on one occasion, it is nearly every time I have a delivery from UPS. I end up with busted cans inside my packages, my husband and I order water and energy drinks every 2 weeks. Every order there are multiple cans busted open in each package. When I stopped the driver and said something about it, he just looked at me and said none of them are busted. I hate that they are who deliver my Amazon packages.....
    Mar 23rd, 2024

  • Copper F


    Mar 15th, 2024

  • Tabatha Barrett

    Apparently if you live in apartments and no one home you can't receive your packages they will return seller...had to take off a day of work...i went to 2 different locations twice trying to find my packages...I will NOT BE Using UPS and TRASH SERVICE at this facility.
    Mar 2nd, 2024

  • Joey

    UPDATE YOUR HOURS OR JUST CLOSE! This place is the biggest waste of time. They are ALWAYS closed during business hours. Im not exaggerating when I say its multiple times a week, closed for hours at a time DURING its posted hours on the door and online. Always. And theres no way to know before coming if someone will magically be there. You just have to throw the dice and drive here. Sometimes signs will be on the door saying theyll be back at 3pm or 5pm(they wont be, trust me I have waited and no one shows up). If you need to ship anything dont waste your time coming here. Go to literally any other FEDEX, USPS or UPS store in town and they will be open when they say they are.
    Feb 23rd, 2024

Read Our 247 Reviews

About
UPS Customer Center

UPS Customer Center is located at 1907 Jim Casey Dr in Shreveport, Louisiana 71103. UPS Customer Center can be contacted via phone at 888-742-5877 for pricing, hours and directions.

Contact Info

  •   888-742-5877
  •   (318) 219-7892

Questions & Answers

Q What is the phone number for UPS Customer Center?

A The phone number for UPS Customer Center is: 888-742-5877.


Q Where is UPS Customer Center located?

A UPS Customer Center is located at 1907 Jim Casey Dr, Shreveport, LA 71103


Q What is the internet address for UPS Customer Center?

A The website (URL) for UPS Customer Center is: https://locations.ups.com/us/en/la/shreveport/customer-center-008988.html


Q What days are UPS Customer Center open?

A UPS Customer Center is open:
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM


Q How is UPS Customer Center rated?

A UPS Customer Center has a 3.5 Star Rating from 247 reviewers.

Ratings and Reviews
UPS Customer Center

Overall Rating

Overall Rating
( 247 Reviews )
128
26
15
9
69
Write a Review

K P on Google

image

Business Response on Google Apr 3rd, 2024
Thank you for the positive rating! ⭐ We look forward to serving you again soon.

Julie Dempsey on Google

image Delivery drivers from Shreveport are horrible!!! I have sat inside my house and watched them throw my packages onto my porch. This wasn't just on one occasion, it is nearly every time I have a delivery from UPS. I end up with busted cans inside my packages, my husband and I order water and energy drinks every 2 weeks. Every order there are multiple cans busted open in each package. When I stopped the driver and said something about it, he just looked at me and said none of them are busted. I hate that they are who deliver my Amazon packages.....

Business Response on Google Mar 20th, 2024
We apologize your experience did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or X @UPS.

Copper F on Google

image


Tabatha Barrett on Google

image Apparently if you live in apartments and no one home you can't receive your packages they will return seller...had to take off a day of work...i went to 2 different locations twice trying to find my packages...I will NOT BE Using UPS and TRASH SERVICE at this facility.

Business Response on Google Feb 12th, 2024
Hello, this is not the service we want to provide and I'm sorry this happened! Please send details of your concern via a private or direct message on any of our social channels: Facebook, Twitter, or Instagram. You are also welcome to visit the UPS website for additional support options via the Contact Us link.

Joey on Google

image UPDATE YOUR HOURS OR JUST CLOSE! This place is the biggest waste of time. They are ALWAYS closed during business hours. Im not exaggerating when I say its multiple times a week, closed for hours at a time DURING its posted hours on the door and online. Always. And theres no way to know before coming if someone will magically be there. You just have to throw the dice and drive here. Sometimes signs will be on the door saying theyll be back at 3pm or 5pm(they wont be, trust me I have waited and no one shows up). If you need to ship anything dont waste your time coming here. Go to literally any other FEDEX, USPS or UPS store in town and they will be open when they say they are.

Business Response on Google Mar 5th, 2024
Joey, We apologize your experience did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook, Instagram or X @UPS.

Load More Reviews

Overall Rating

Overall Rating
( 247 Reviews )
128
26
15
9
69

Write a Review

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