Cypress Lake Animal Hospital: Lambert Amy S DVM

Amy Gross _{on Google}

Mar 26th, 2023

My cat had bladder cancer & I chose Cypress Lake at the end of her life.
They were very compassionate & helped her cross the Rainbow Bridge with dignity.
Thanks!

Nicole Mount _{on Google}

Apr 25th, 2023

On a Saturday my dog had a sudden emergency with his eye. I panicked while I scrolled through Google to find all nearby vets were closed. Then I found this one, open 24/7, 20 minutes away and after a quick call we headed that way. They worked quickly to start helping him and told us there was even a vet ophthalmologist (eye specialist) there at the time who could look at him. They were very transparent and upfront about costs for everything and gave us options. They obviously valued what was best for me and my dog over the money, and I cant express how much I appreciated it. They were all so friendly, compassionate, confident, and put me at ease when I needed it most. It gives me such peace of mind to know that they are there if my pets have an emergency again. It was worth every penny and then some.

Lyle Watson Jr _{on Google}

Apr 1st, 2023

The only reason I'm giving them one star is because of the girls that helped me get my dog out and back in my truck. We wanted to just get her put down because she was bittin by a copperhead snake and she was thirteen years old, but the obviously Money Hungry vet talked us into steroids and antibiotics. When he new I couldn't afford to get the antivenem. So she suffered longer than she should have and had to be put down the next day anyway. Luckily they have a clinic in St Gabriel that will put your animals down for free if they are in bad shape. They said 13 is extremely long for a blue pit which is all the more reason they should have put her down. Money is all they care about not you or your animals. My family is already spreading the word about this, an will definitely never be back to this place!

Nathan Elliott _{on Google}

Nov 30th, 2022

Great animal hospital

Erin Bethea _{on Google}

Oct 8th, 2022

I would not use this place if you have other options. I called them on a Sunday bc my dog was having an allergic reaction to something. The girl who answered, I believe her name is Brandy or Brittany, told me that the doc was in surgery but she would check to see how long the wait would be. After holding for a minute she came back on and told me that he was out of surgery and that he could see me, but warned me that if his surgery patient became critical he would have to step out of our room and tend to that patient. Totally fine with that so I rush up there. I live 3 miles away.
I get there, and as Im getting my 200 pound great Dane out of the car she walks outside to say, oh, I forgot to tell you on the phone, we cant let you in this has to be a curbside visit because they are cleaning inside.. so already not very happy because who wants to sit in a car with a 200 pound great Dane waiting for the doctor to come outside. Had I known that ahead of time I wouldve found somewhere that could take him and see him inside the clinic. So I ask her, OK well can he be seen right now like you stated on the phone and she said well let me go check. She comes back outside and tells me well its going to be 30 minutes to an hour. So naturally I am pretty upset because I cant wait in a car with a great Dane for an hour. I asked her why she didnt tell me that on the phone and she told me she did. That was a lieshe did not tell me that it would be an hour wait she told me to come up that he was out of surgery and he could see me now. I would have never even attempted to go there had I known there would even be a wait. She doesnt apologize, in fact she gets an attitude with me as if its my fault. Such a waste of time and extremely disappointing .will never utilize this clinicterrible customer service.