Chamber of Commerce

      La Capitol Federal Credit Union

      ( 4 Reviews )

      La Capitol Federal Credit Union
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      Hours

      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      8:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.0 - (4 reviews)
      2
      0
      0
      0
      2
      Read Our 4 Reviews

      Chamber Rating

      Verified Member
      3.0 - (4 reviews)
      2
      0
      0
      0
      2
      › ‹
      • Karen McCort

        The staff at Oakdale LACAP have always been knowledgeable, courteous and respectful anytime I have visited! I have witnessed this same behavior toward other customers and I am sure they too appreciate excellent, friendly, precise service! Thank you LACAP Oakdale!!!
        Sep 19th, 2022

      • Madison Richards

        Poor quality of service for my husband and I. On my lunch break, my husband and I stopped by to take care of some errands. We tried to deposit our tax check into my checking account and was told that we had to have a joint account instead of it being my account. Both my husband and I had signed off on the check, were physically there in-person, yet we couldn't get this deposited??? We then went to Walmart to get it cashed so that we could deposit the cash into my account since it was no longer a check under both names. Then I was told that we still couldn't deposit cash because my ID isn't valid for being on LA Wallet, even though my physical copy was stolen and hadn't been replaced yet. After we left the branch and I went back to work, they called us back and told us that they found my profile in their system and that I could now deposit my cash since I was already in the system. Mind you, I've already wasted 45 minutes running back and forth trying to get this done before I went back to work. We will not be back and we will be utilizing another bank/credit union in the future. Terrible service and terrible waste of time.
        Jul 16th, 2022

      • Ace Winters

        They refuse to answer the phone
        Sep 12th, 2021

      • Gloria D. Holliday


        Mar 1st, 2020

      • Morris Reid III

        I mowed the grass for this branch and never received a payment the manger Steve act as if I havent service the banks lawn.
        Nov 13th, 2019

      Read Our 4 Reviews

      About
      La Capitol Federal Credit Union

      La Capitol Federal Credit Union, established in 1961, is one of the largest credit unions in Louisiana. Established in 1961, La Cap has grown and expanded from its roots in Baton Rouge to 15 branches serving more than 54,000 members across Louisiana. The credit union also provides convenient services through the Co-op Shared Branch network with more than 30,000 ATMs and 5,000 locations.La Cap offers a comprehensive range of products and services tailored to the diverse financial needs of our members. Whether you need a simple savings account to grow your wealth, a convenient checking account for everyday transactions, or a reliable lending option to fulfill your dreams, La Cap is ready with innovative solutions.

      Contact Info

      Services

      • auto loan
      • business banking
      • business checking
      • checking account
      • credit card
      • home loan
      • mortgage
      • personal loan
      • savings account

      Questions & Answers

      Q What is the phone number for La Capitol Federal Credit Union?

      A The phone number for La Capitol Federal Credit Union is: (318) 335-3254.

      Q Where is La Capitol Federal Credit Union located?

      A La Capitol Federal Credit Union is located at 2040 US-165, Oakdale, Louisiana 71463

      Q What is the internet address for La Capitol Federal Credit Union?

      A The website (URL) for La Capitol Federal Credit Union is: https://www.lacapfcu.org/

      Q How big is La Capitol Federal Credit Union?

      A La Capitol Federal Credit Union employs approximately 2-5 people.

      Q Is there a key contact at La Capitol Federal Credit Union?

      A You can contact Paul Hopkins at (318) 335-3254.

      Q What days are La Capitol Federal Credit Union open?

      A La Capitol Federal Credit Union is open:
      Saturday: Closed
      Sunday: Closed
      Monday: 8:00 AM - 5:00 PM
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 8:00 AM - 5:00 PM

      Q How is La Capitol Federal Credit Union rated?

      A La Capitol Federal Credit Union has a 3.0 Star Rating from 4 reviewers.

      Key Contacts

      image
      Paul Hopkins
      Manager

      Hours

      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      8:00 AM - 5:00 PM
      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      8:00 AM - 5:00 PM

      Ratings and Reviews
      La Capitol Federal Credit Union

      Overall Rating

      Overall Rating
      ( 4 Reviews )
      2
      0
      0
      0
      2
      Write a Review

      Karen McCort on Google

      image The staff at Oakdale LACAP have always been knowledgeable, courteous and respectful anytime I have visited! I have witnessed this same behavior toward other customers and I am sure they too appreciate excellent, friendly, precise service! Thank you LACAP Oakdale!!!

      Business Response on Google Dec 22nd, 2021
      This review made our day! Thank you so much for your kind words, Karen!

      Madison Richards on Google

      image Poor quality of service for my husband and I. On my lunch break, my husband and I stopped by to take care of some errands. We tried to deposit our tax check into my checking account and was told that we had to have a joint account instead of it being my account. Both my husband and I had signed off on the check, were physically there in-person, yet we couldn't get this deposited???
      We then went to Walmart to get it cashed so that we could deposit the cash into my account since it was no longer a check under both names. Then I was told that we still couldn't deposit cash because my ID isn't valid for being on LA Wallet, even though my physical copy was stolen and hadn't been replaced yet.
      After we left the branch and I went back to work, they called us back and told us that they found my profile in their system and that I could now deposit my cash since I was already in the system. Mind you, I've already wasted 45 minutes running back and forth trying to get this done before I went back to work.
      We will not be back and we will be utilizing another bank/credit union in the future. Terrible service and terrible waste of time.

      Business Response on Google Feb 10th, 2023
      Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We invite you to contact us at [email protected], so we may discuss your specific personal experience at La Capitol Federal Credit Union.

      Ace Winters on Google

      image They refuse to answer the phone

      Gloria D. Holliday on Google

      image

      Business Response on Google Jan 10th, 2020
      Thank you so much for taking the time to leave us this amazing review.

      Morris Reid III on Google

      image I mowed the grass for this branch and never received a payment the manger Steve act as if I havent service the banks lawn.

      Overall Rating

      Overall Rating
      ( 4 Reviews )
      2
      0
      0
      0
      2

      Write a Review

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