Gotcha Covered New Orleans

I received outstanding service from Gotcha Covered and Neil Ard on my new living room curtains. I am thrilled with the results. Who knew that updating my curtains would make such a huge difference in the look of my room? The process was so simple with all of the support that Neil provided. He helped me every step of the way and was very easy to contact with questions from start to finish. Custom window treatments are such a treat and now I can’t wait to get started on our next project!
Jun 4th, 2021

Gotcha Covered guided me towards the perfect fabrics and styles for my home. My new drapes and valances elevate the style in my living room and I love the quality! It was a wonderful experience from start to finish and I look forward to working with them again in the near future!
Apr 9th, 2021

Talk about top notch customer service!! Neil offers exactly that. The process was as smooth and simple as could be. I’m loving my new shades! He was able to provide many options and ideas to me so I could quickly decide what would work best in our new home. It’s clear that his design sense and taste level is something that sets him apart from the others in this business. Such a pleasure to work with. I plan to use his services for all the future updates I need to make to the windows in my home.
Mar 24th, 2021

Working with Neil Ard was a real pleasure! He responded to my inquiry immediately, visited bringing beautiful fabrics to choose among, made measures and listened to my thoughts! The Roman Shades installed for LR windows (in an old building with 3 LR windows offset at different heights) is absolutely perfect. I love the fabric and the workmanship is beautiful! Neil also had 2 valences reworked for my dining area..they look terrific! And the treatments did not break the bank!!! He has my highest and most enthusiastic recommendation. Feel free to PM me if you have any other questions!
Aug 7th, 2020

I can’t say enough wonderful things about our experience with Gotcha Covered of Lower Westchester. Though a fairly new company, the owner, Neil, operates it like it has been around for decades. It was personalized to my needs from beginning to end. We spoke on the phone and discussed my need for custom drapes for the front living room window of my tutor home. He sent me a survey with different styles that I could click on so he can have an idea of what I like. Next, he came to our house with several books that already had some materials flagged he thought I might like, but this was just a guide. I never felt pressure to select any of his selections. He then guided me through the process of all of the detailed decisions with the drapes (who knew there were so many) :-) Once the curtains came in, he came to the house and hung them for me. This is a full service company where I felt Neil made sure I was satisfied every step of the way! I highly recommend Gotcha Covered of Lower Rochester.
Jul 24th, 2020