Omni Royal Orleans

Whitney Lutenbacher _{on Google}

Apr 6th, 2024

No shampoo- also BLACK MOLD all over stair wells. The baseboards of rooms are rotted out. Beautiful lobby and great location. Everything else needs some work.
Has bar up by pool that was never opened. Whats the point??

allen Seymour _{on Google}

Apr 4th, 2024

Room had moldy smell.

Tabitha Runge _{on Google}

Apr 8th, 2024

The location is perfect. The service was spectacular, all except the front desk. The bellmen are amazing and will go above and beyond for you! I don't know how much they get paid, but they probably could use a raise for as hard as they work. The rooms were spacious, all except the bathroom. We rented two rooms. One of the rooms did not have air condition. I called at 8PM to tell them this, then I called back every 20 minutes for an update as they were not communicating with me a resolution and I had a pregnant person and a child in this room. The problem did not get resolved until 11 PM when my husband walked down to the lobby to get it resolved. Then they moved their room to a better room, thankfully, and the very nice doorman came up to help. I would definitely stay here again. The hotel is also very clean and has 24/7 valet.

LovinRetiredLife123abc _{on Google}

Apr 6th, 2024

Recently stayed at this Omni hotel as we enjoy Omni Hotels and have stayed at several from New Hampshire to Florida. (We have an account via their App).
The location in the French Quarter of New Orleans is perfect if thats your desired location.
Service/Staff are phenomenal, friendly, informative, polite, and welcoming.
Alfredo the Bellman was outstanding, he was very knowledgeable, helpful and friendly.
Front Desk Staff was great!!!
Sadly, there were a few negatives in our room which is why I gave 3 star rating, I understand its an older hotel but it can still be properly maintained.
Our room was clean, but for an upgraded room from the room we originally booked it was a bit disappointing.
Bathroom very small, and the bathtub was awful, when we showered water came out of the shower head and water spigot at the same time no matter how many attempts to rectify the situation and even after 10 minutes of running the water, barely warm water to shower in.
All tables had labels showing electrical outlets but in order for my husband to use his C-Pap machine he literally had to move the nightstand on his side of the bed, reach under the headboard to plug in the cord to activate the outlets on his nightstand.
On my bedside it was a good thing I did not need to plug in anything because the side of the nightstand where outlets were indicated was up against the wall.
Just know that you will also not get the best nights sleep as there is constant street noise all night long.
Again, for an Omni Hotel our upgraded room was disappointing.
Valet service was good, but the price was higher than other Omni Resorts weve stayed at that are bigger with a lot more amenities.
Neither recommend or not recommend.
Walkability: In the French Quarter, close to the famous Brennans Restaurant, as well as the rest of New Orleans French Quarter.

Bianca Bullock _{on Google}

Apr 2nd, 2024

We came for sightseeing, tours and visit family. The service is AMAZING!!! We haven't encountered anyone who wasn't friendly, accommodating and knowledgeable about the city. LOVE the location. It's close enough to everything to walk. Our room was amazing. We got one with a balcony. The Hotel is older, but it has A LOT of the New Orleans character in the design of the rooms and throughout. The only thing I would critique is very minor. The refrigerator is cute but needs better quality. But it served the purpose.
Rooms: Our room was perfect. We got the 2 double bed room w/balcony. There's plenty of excitement to view. Even if you want to enjoy your breakfast in the morning, it was very comfortable. The beds are very comfortable and the room was very clean.
Walkability: You are close enough to everything. There are places to eat, bars to attend, tours, spas, shopping, clubs, music entertainment, etc. We enjoyed them all.