Canopy by Hilton New Orleans Downtown

kareem jamar _{on Google}

Mar 31st, 2024

Good hotel great bar and restaurant

Byron Benson _{on Google}

Mar 31st, 2024

Stayed there 3/23 - 3/27. Check your receipt before walking out the door. They charged me $180 parking when I did not have a car. Also charged $400 for a Saturday night....it was Spring Break, so prices are outrageous everywhere...fine....BUT the building across the street is under construction and they start at 6 AM, even on Sundays. Monday morning (March 25) they started dumping trash down the exterior metal chute at 6 AM (!!) and it went on for nearly 2 hours. It sounded like they were dumping bricks down this metal chute. IMPOSSIBLE to sleep with all that racket. So not worth $400 even though that rate was only for one night. I mentioned that at the front desk upon checkout and they were apologetic and I understood, completely out of their control. BUT when I saw the $180 parking fee later, I called back and decided to also complain about that outrageous room rate given all the noise. They promised a manager would call back....no call. Called the next day, same response. We'll see....and I'm a Diamond member of Hilton.
Noteworthy details: Construction right across the street that starts at 6AM even on Sundays makes it absolutely impossible to sleep.

Geoffrey Davis _{on Google}

Mar 25th, 2024

We were in town for a volleyball tournament where the hotel was selected for us. Aside from the really strange shower door opening, it was an amazing experience!!! The staff 100% makes this a 5 Star visit!! Attentive, available and very accommodating to our group!!! Thanks for your hospitality!!!