City House New Orleans

Can't beat the price to stay right in the French Quarter. The staff were all friendly, rooms were adequately comfortable for the price and there was free beer. What more could you want?
Mar 21st, 2024

DONT STAY HERE! They have the worst customer service and theyre fake as hell. There is a hostel right across from them on Canal. Go there instead. The general manager is absolutely horrible. Theres only 2 nice people (John and Meg). Ive never reviewed anything in my lifetheyve forced my hand to warn the public. They purposely set up bunking situations to make WOMEN, especially, uncomfortable as hell.
Mar 9th, 2024

All of these negative reviews are accurate. However the "Brazilian" and manager mentioned are one and the same. It's an awesome place but I must admit she is definitely not FIT for a managerial position or customer service. Especially not something as personal and private as a hostel. I loved everything there except for the way I was personally mistreated by someone who does not care about anything except herself.
Mar 7th, 2024

Not the nicest hostel I have stayed in. Many of the staff were nice, but the rooms were very cold, mattresses thin, uncomfortable pillows, and they dont even provide everyone a blanket. They give you a duvet cover without a duvet inside. Youre lucky if you can find an extra duvet in the lobby. I understand it may be difficult to clean 6-bed rooms with so many rotating guests but there were dirty socks and slippers and some trash under my bed. It was a nice touch that upon arrival, even at 1 am, they greet guests by asking if they want a water, soda, or beer. Part of our stay was made much worse by an individual stumbling in inebriated late at night and snoring like a chainsaw, but thats the risk with any shared-dorm type situation in the French Quarter, I would think. Its great to have an economical alternative to hotels and airbnb in NOLA, but Ill choose a different one next time.
Mar 27th, 2024

This is a bare-bones hostel. It's decently clean (but the showers can get pretty gross). It's a good place to sleep in the French Quarter for cheap, but don't expect more than that. There were not enough lockers in our room, and they weren't actual lockers, just bins with a metal loop drilled into them so they weren't very secure. There were also not enough outlets in our room, good luck charging your phone if you have a top bunk. The mattresses were clean but did not have any coverings under the sheets to prevent bed bugs or stains. Lobby reeks of urine. My main issues were with check in and parking. The hostelworld page makes it seem like they provide parking, which is not true, the garage underneath them is super expensive and the employees were not helpful at all in parking recommendations. Their page also says there is a check-in from 3-11pm. We arrived around 10pm and there was no check in procedure at all, no matter what time you arrived. They aren't checking IDs, no welcome, no introduction, you just get the pin code in your email. The only employee there said he was off the clock and was drunk in the main room. I'd say only stay here if you just need a cheap bed, but I don't think I would necessarily recommend it.
Mar 8th, 2024