Earl's Plumbing & Drain Cleaning
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5107 W Napoleon Ave
Metairie, LA 70001 - 504-888-8888
Hours
Chamber Rating
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Sigrid Cochran
I have used Earls Plumbing for years. They always do an excellent job. I feel their prices are fair, I never need to call them back a second time and they leave the area clean.
Mar 17th, 2024 -
Jaime Waters
They always solve the problem ASAP when it is a really bad time for plumbing issues. Beaver call anyone but EARLs
Feb 18th, 2024 -
Robert Love
I had some pipe leaking problems and Earls has been amazing. Heather, Alex, Ron, and Nick have all been professional and great to work with. I also, feel good about the price. Great job! Call them if you have issues.
Jan 8th, 2024 -
Terry Sistrunk
Dec 21st, 2023 -
Jason Hatfield
After having Earls out for our clogged kitchen sink that turned into leaky/faulty pipes in August, we thought our issue was fixed. We now have a newborn home and cant wash our bottles in the sink due to back up. No problem, these things happen. I called Earls this morning to discuss the issue, the urgency and to see if they would make right this problem as it is quite urgent. After initially talking to the surly customer service rep, and having her argue with me regarding the previous services, I was then put on hold and told by another representative, Heather, that they were out for a leak last time, and the soonest they could get out would be Tuesday, sooner if anything becomes available. So not only was the customer service rude, they dont stand by their work. There shouldnt be a tone of hatefulness, rudeness or annoyance less than 30 seconds into a phone call when the nature of their very business is customer service. I hope that I caught these individuals on a stressed morning due to holidays, overworked, understaffed, or whatever the case may be and that this isnt the norm for Earls. Please consider your expectation of customer care and service before contacting this company.
Dec 10th, 2023
Contact Info
- 504-888-8888
Questions & Answers
Q What is the phone number for Earl's Plumbing & Drain Cleaning?
A The phone number for Earl's Plumbing & Drain Cleaning is: 504-888-8888.
Q Where is Earl's Plumbing & Drain Cleaning located?
A Earl's Plumbing & Drain Cleaning is located at 5107 W Napoleon Ave, Metairie, LA 70001
Q What is the internet address for Earl's Plumbing & Drain Cleaning?
A The website (URL) for Earl's Plumbing & Drain Cleaning is: https://www.earlsplumbingandheating.com/
Q How big is Earl's Plumbing & Drain Cleaning?
A Earl's Plumbing & Drain Cleaning employs approximately 20+ people.
Q What days are Earl's Plumbing & Drain Cleaning open?
A Earl's Plumbing & Drain Cleaning is open:
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:00 PM
Q How is Earl's Plumbing & Drain Cleaning rated?
A Earl's Plumbing & Drain Cleaning has a 4.6 Star Rating from 176 reviewers.
Hours
Ratings and Reviews
Earl's Plumbing & Drain Cleaning
Overall Rating
Overall Rating
( 176 Reviews )Sigrid Cochran on Google
I have used Earls Plumbing for years. They always do an excellent job. I feel their prices are fair, I never need to call them back a second time and they leave the area clean.
Jaime Waters on Google
They always solve the problem ASAP when it is a really bad time for plumbing issues. Beaver call anyone but EARLs
Robert Love on Google
I had some pipe leaking problems and Earls has been amazing. Heather, Alex, Ron, and Nick have all been professional and great to work with. I also, feel good about the price. Great job! Call them if you have issues.
Terry Sistrunk on Google
Jason Hatfield on Google
After having Earls out for our clogged kitchen sink that turned into leaky/faulty pipes in August, we thought our issue was fixed. We now have a newborn home and cant wash our bottles in the sink due to back up. No problem, these things happen.
I called Earls this morning to discuss the issue, the urgency and to see if they would make right this problem as it is quite urgent. After initially talking to the surly customer service rep, and having her argue with me regarding the previous services, I was then put on hold and told by another representative, Heather, that they were out for a leak last time, and the soonest they could get out would be Tuesday, sooner if anything becomes available.
So not only was the customer service rude, they dont stand by their work. There shouldnt be a tone of hatefulness, rudeness or annoyance less than 30 seconds into a phone call when the nature of their very business is customer service.
I hope that I caught these individuals on a stressed morning due to holidays, overworked, understaffed, or whatever the case may be and that this isnt the norm for Earls.
Please consider your expectation of customer care and service before contacting this company.
Overall Rating
Overall Rating
( 176 Reviews )Write a Review
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