AT&T Internet Service

Brett Downs _{on Google}

Mar 10th, 2022

Zero stars not possible otherwise would be the rating. Down for days with no ETA. Not the 1st time. Cant wait for StarLink to be available here

Pat West _{on Google}

Feb 7th, 2022

Send unqualified techs, then gave me a 10am - 11pm window on a Monday for the right tech to show up, they never do. Call the next day just to find out none of the customer service even know what to do, nor help with the situation so now Im one day out of work, still no internet and no one can help me. Go somewhere else

M S _{on Google}

Feb 12th, 2021

Unprofessional technicians have not fix internet. I just got their service about a month ago and the internet keeps going in and out. It is an outside problem. The technicians have come out to fix about five times. What is the problem ? No response. I am very disappointed customer.

Elijah Sweat _{on Google}

Dec 11th, 2020

Talked to customer support multiple times to verify the internet package I needed was available at my address. After the installation appointment was moved, the only available speed was half of what I was guaranteed was available. Customer support was very pushy about trying to get me to stay with the service, despite the fact their service absolutely wouldn't meet my needs.

Cameron Mayfield _{on Google}

Jun 15th, 2020

If I could give zero stars I would. Called to change service to a new address. They claimed it was all set up and just had to be installed. The day of installation, we are called and told that they have to run a line, which will take two weeks. Two days later a man shows up and does some of the work then leaves. A few days after that, another man shows up, says he had no idea somebody had been here, and completes the work. Showed me exactly where everything was and said to call and set up installation. I did exactly that. They confirmed that the line had been run and set me up for an earlier install. The day of install, I get a text saying that installation has been pushed back another week. Upon calling, they said that the same line work had to be done, and the ticket was never closed out. Nobody ever offered a solution. I have spoken with 20+ customer service reps and a few managers, and they all seem to have no clue what work has actually been done at my house. Going to pick up a Cox modem today and cancel AT&T.