AAA Metairie Insurance and Member Services

They know how to sock it to you.They charged my elderly mother $190 per month.She didn't need collision insurance. I have a collection agency after me over a $80 AAA late fee. They don't miss a trick.
Apr 2nd, 2024

Aaa has become so bad. There towing service take 4 to 5 hours to come now. Called at 1:54 today. And at 7:30 pm still no tow truck.
Feb 1st, 2024

These people are scammers. Don't believe me and think, I've never had a problem. Whelp, have you had someone who has membership in your family die? They will rob that dead persons grave every single chance they can get. First, we called and attempted to cancel her membership at the end of her term. They wouldn't allow that, once I told them she was dead, they insisted that they had to cancel the account now. Ok, so whatever, I have membership with them as well, so ok, don't care. So they said they would send a refund for the time not used. Of course, to prevent us from cashing this check, they make it out to a dead person. They do this on purpose hoping you don't attempt to jump through 100 hoops to get your refund money. Then I call about a month later when my mothers car battery died, they said, since your sister was the one that did this, that warranty is null and void. This means any warranties one does under their account are null and void once the person who holds the account dies. They refuse to honor their warranties, which honestly is a slime ball move, because a battery warranty is a battery warranty. They should honor their promise for that battery, but they don't, because they lack morals and will steal money from the grave to make bank for their greedy corporation. I'll bet their people that answer the phone get bonuses for robbing from the grave. SICKENING! I plan on cancelling my membership in March after I use the services in anyway I can to cost them as much as possible.
Jan 24th, 2024

Do not let AAA drain you! The confugulling virtual assistant is enough to run your batteries down! But the snafu is a battery is not warranty 36-72 months but rather the member buys an insurance policy on a product for 36-72 months. Meaning if you are not the purchaser the battery is not covered. What happens you call the number on the battery. That virtual assistant instructs you to create a membership. That new membership cannot be used for 3 days but when posted is more or less 10 days, confugulling yes. The virtual assistant now cannot find a AAA vendor in your zip code but national assistant informs you that you did not have coverage and not sure if or when someone can get to you! 6 transfer calls later the membership fees are credited to be posted 72 plus hours later but they took the monies instantly and I have not been serviced! I suggest AAA has a virtual assistant to virtually do nothing with virtually everything they virtually do not cover leaving you virtually drained and batteries dead!
Dec 9th, 2023

yes, unprofessional.
Sep 20th, 2023